How to Unsuspend a Domain In Zimbra Through SSH

If you get the following error when attempting to change the domain’s password:- ERROR: service.PERM_DENIED (permission denied: domain is suspended)   Perform the steps below to unsuspend it through SSH Step 1 – SSH into the Zimbra server   Step 2 – Run these commands to unsuspend it:- zmprov -l md zimbraDomainStatus active zmmailboxdctl

How to Add Mail Service in WebsitePanel Using hMailServer

hMailServer is a free, open-source, e-mail server for Microsoft Windows. It supports the common e-mail protocols (IMAP, SMTP and POP3) and can easily be integrated with many existing webmail systems. It has flexible score-based spam protection and can attach to your virus scanner to scan all incoming and outgoing emails.   Step 1: Download the

How to Redirect Webmail To Load Over SSL (Smartermail)

To redirect the webmail to load over HTTPS, we need to do the following in IIS:- Step 1: Remote Desktop to the server Step 2: Open IIS, then click on “Smartermail“, then click on “SSL Settings” Tick on “Require SSL” checkbox :   NOTE:  Once we tick on the “Require SSL”, it will cause the

How to Configure Binding for SmarterMail 10.x

There are many possibilities that the mail server does not properly receive emails, you may also refer to the SmarterMail Knowledge Base at In this case, the mail server does not receive emails due to misconfiguration on the SmarterMail itself and it can be fixed by following the steps below.

How to purchase Smart Hand Services

Smart hand services allow you to request for IPServerOne’s assistance in troubleshooting and 3rd party software installation. There are 1 hour Smart Hand Service. If you require more than 1 hour of Smart Hand Services, kindly contact Step 1: Select the preferred package. Step 2: Check out once the order selection has been made.

Logging in and out of the Portal

Step 1: If you are an existing customer, open Customer Portal in a browser by going to Enter your User ID and Password in the boxes provided. Click on the Login button. Notes: • Passwords are “case-sensitive” (upper-case and lower-case letters are different). • If you forgot your password, click on Forgot Password, enter your email address and we’ll send a

Account security in customer portal

If you require a password change or reset, the Account Security button will automatically send a password reset notification to your email address. In the email, you are able to follow further instructions to change your password.