If you find that your email fails to be sent to a particular domain, it is possible that the public IP address that you are using is blacklisted. To verify if your IP is blacklisted, here are some steps you can do to check: Step 1 – First, go to www.whatismyip.com to check what
Step 1 – Log in to your DirectAdmin control panel and select “SpamAssassin Setup“. Then select the two options as shown below: Step 2 – Once done click the “Save” button at the bottom of the screen. This will force all emails that are tagged as spam by SpamAssassin to be put in inbox
If you get the following error when attempting to change the domain’s password:- ERROR: service.PERM_DENIED (permission denied: domain is suspended) Perform the steps below to unsuspend it through SSH Step 1 – SSH into the Zimbra server Step 2 – Run these commands to unsuspend it:- zmprov -l md example.com zimbraDomainStatus active zmmailboxdctl
hMailServer is a free, open-source, e-mail server for Microsoft Windows. It supports the common e-mail protocols (IMAP, SMTP and POP3) and can easily be integrated with many existing webmail systems. It has flexible score-based spam protection and can attach to your virus scanner to scan all incoming and outgoing emails. Step 1: Download the
To redirect the webmail to load over HTTPS, we need to do the following in IIS:- Step 1: Remote Desktop to the server Step 2: Open IIS, then click on “Smartermail“, then click on “SSL Settings” Tick on “Require SSL” checkbox : NOTE: Once we tick on the “Require SSL”, it will cause the
There are many possibilities that the mail server does not properly receive emails, you may also refer to the SmarterMail Knowledge Base at http://portal.smartertools.com/KB/c2/smartermail.aspx. In this case, the mail server does not receive emails due to misconfiguration on the SmarterMail itself and it can be fixed by following the steps below.
This tutorial is valid for Plesk Onyx, different versions of Plesk might have a different interface. Step 1 – Login to your Plesk Control Panel Step 2 – Click on Mail tab Step 3 – Click “Refresh Usage Stats” and you can see the current mailbox size for individual email accounts
Smart hand services allow you to request for IPServerOne’s assistance in troubleshooting and 3rd party software installation. There are 1 hour Smart Hand Service. If you require more than 1 hour of Smart Hand Services, kindly contact sales@ipserverone.com. Step 1: Select the preferred package. Step 2: Check out once the order selection has been made.
Step 1: If you are an existing customer, open Customer Portal in a browser by going to https://portal.ipserverone.com/. Enter your User ID and Password in the boxes provided. Click on the Login button. Notes: • Passwords are “case-sensitive” (upper-case and lower-case letters are different). • If you forgot your password, click on Forgot Password, enter your email address and we’ll send a
If you require a password change or reset, the Account Security button will automatically send a password reset notification to your email address. In the email, you are able to follow further instructions to change your password.