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How To Edit Existing Security Group

Prerequisite: Launched your first instance from Portal. Step 1: Navigate to the region that your instance is created.Note: Security Groups setting differ by region. Step 2: Go to the Security Groups tab and click Manage Rules to edit your rules. Step 3: Add a new rule to your Security Group. Step 4: Set the rule by allowing port(s) according […]


Availability zone – a physical separation of compute resources within the same region. (eg: different hosts)CIDR – a compact representation of an IP address and its associated routing prefix (subnet mask). (eg: optimized – specification for instances that require high computational power. (eg: Web server, Database server)Credit – the amount of fund available on […]

How to Retrieve the Windows Administrator Password

OverviewThis tutorial will guide you through on how to retrieve the Windows administrator password which is initialized based on your key-pair. PrerequisiteLaunched your first Cloud Instance from the Portal. InstructionsStep 1: Click “Manage” to view more options for your Instance. Step 2: Click “Retrieve Password”. Step 3: Enter your private key.Tips: You can open the private key file with […]

How to Launch your first Cloud Instance

OverviewThis tutorial will guide you through on launching your first self-managed Cloud Instance via Portal. PrerequisiteRegister and login to your Customer Portal account.Top-up credit to launch Cloud Instance. InstructionsStep 1: Navigate to Launch Instance tab under the drop-down list. Step 2: (Optional) Change a region where you want your Instance to be launched to.IMPORTANT: Please take note that […]

How to create a new security group

Prerequisite:You need to login to your OpenStack account. You can follow the tutorial here. Step 1: From the Dashboard, under Project tab, expand the Network option (Project > Network). Step 2: Under Network tab, select the Security Groups option (Project > Network > Security Groups). Step 3: From the Security Groups settings, click on Create Security Group to create a new security group (Project > Network > Security Groups > Create Security Group). Step 4: Enter […]

How to modify the default security group

Prerequisite:You need to login to your OpenStack account. You can follow the tutorial here.  Step 1: From the Dashboard, under Project tab, expand the Network option (Project > Network). Step 2: Under Network tab, select the Security Groups option (Project > Network > Security Groups). Step 3: From the Security Groups settings, click on Manage Rules to modify the rules […]

How to access your OpenStack Dashboard

Prerequisite:Get your Dashboard login from the registration email. Step 1: Open your Browser (eg: Google Chrome, Mozilla Firefox) and browse to our OpenStack Dashboard.  Step 2: At the login page, enter your User Name and Password, and then proceed by clicking Connect. Step 3: If your login is successful, you should be able to view your Dashboard. Note: If you face any difficulties in accessing […]

How to obtain your Windows instance login

How to obtain your cloud server login – Windows instancePrerequisite:Register a Customer Portal account. You can find the tutorial here.Make sure that your cloud server is a Windows instance (eg: Windows Server 2008, Windows Server 2012). If your instance is Linux-based, follow this tutorial instead. Step 1: Go to your registered email address and download the ZIP file attachment which contains a […]

How to Login to your Linux Instance

OverviewThis tutorial will guide you through on how to access your Linux Instance via SSH client and your private key. PrerequisiteDownloaded the private key when you launch your first Instance. Note: If you used your own key-pair during Instance creation, please use the same private key for this tutorial.(Optional) Have PuTTY installed. You can download and install […]

How to convert .pem private key file to .ppk format

Convert your private key using PuTTYgenPrerequisite:If you do not have PuTTY installed, download and install PuTTY from here. PuTTYgen is included in the PuTTY installation.Obtain the private key (the private key is in .pem file format). Step 1: Launch PuTTYgen (for example, from the Start menu, choose All Programs > PuTTY > PuTTYgen). Step 2: Choose Load to the .pem private key file […]