Introduction This guide provides step-by-step instructions on how to reset user password in SmarterMail as Admin Account. 1. Browse to your Webmail and Login into your Email Account as Admin. 2. After login, go to More > Domain settings 3. Select Accounts on the left panel 4. Choose user you wish to reset the password
How to Unlock Your Domain from PublicDomainRegistry To unlock your domain on PublicDomainRegistry, first log into your client area and navigate to your domain’s page. Click the “Theft Protection” link, select the “Disable” radio button under Theft Protection settings, and finally click on the “Update Theft Protection Status” button. This series of actions will
Introduction For users seeking a secure VPN connection to their organization’s network, the FortiClient VPN provides a robust solution. This guide is designed to walk you through the installation process of the FortiClient VPN on your system. Whether you’re working remotely or need secure access to your company’s internal resources, setting up FortiClient VPN can
Introduction We have recently enhanced our customer portal with a feature that enables customers to hide inactive/discontinued services. This hide inactive/discontinue feature allowed customers to easily filter active services and monitor the services subscribed accordingly. Here is a quick guide on how to hide inactive/discontinue services: Step 1: Login to customer portal: https://portal.ipserverone.com Step
Introduction Welcome to the quick start guide for accessing the console of your instances within NovaCloud. This guide is designed for users of all levels, whether you’re new to cloud computing or an experienced developer looking to manage your instances more effectively. Accessing the console of your instances is crucial for direct interaction, troubleshooting, and
Introduction This Knowledge Base entry addresses on the URL of the website was too long and cause server failed to interpret. One of the reasons that you are getting this error is because there is parameter included in the URL. This guidance will be showing the configuration in .htaccess to removing the parameter in the
Active: Domain is active and working normally from the date of registration until expiry date. Auto Renew Grace Period: Once it has expired, it will fall into Auto Renew Grace period for 40 days. – For the first 30 days, the domain will remain active. – The next 10 days, domain will be
Introduction Welcome to our user guide on managing multiple account access in our portal. This guide is designed to assist secondary users in seamlessly navigating the portal and accessing primary users’ accounts. Whether you’re new to this feature or need a quick refresher, the following steps will ensure a smooth and efficient experience. Accessing
Introduction Welcome to our guide on assigning roles and permissions to secondary users in customer portal and customizing notification emails for each secondary user. This feature is designed to streamline team management by ensuring each member has the right access for their tasks and receives notifications tailored to the team or organization’s requirements. Within the
Introduction: DirectAdmin provides PHP error logs for troubleshooting and diagnosing issues with PHP applications. Learn how to navigate and utilize these logs through the DirectAdmin control panel. Prerequisites: DirectAdmin Credentials: Ensure you have the necessary credentials to access the DirectAdmin control panel. Steps: Access DirectAdmin: Log in to the DirectAdmin control panel using your credentials.