Where do I find the Send/Receive progress window in Outlook Classic? To check the email send/receive status in Outlook Classic, you can follow these steps: Go to the Tools menu → Send/Receive Select Show Progress to view real-time synchronization activity The status window will display the current action (such as downloading or uploading emails)
Does Cloud hosting support mounting a custom ISO? For IP ServerOne cloud hosting, support for mounting a custom ISO depends on the type of cloud environment: Private Cloud:Yes, mounting a custom ISO is supported. The method may vary depending on the hypervisor you are using, such as VMware, Proxmox, or Hyper-V. You may configure
How to install Jenkins? Jenkins is an open-source automation server used for continuous integration and deployment (CI/CD). Please note that IP ServerOne has minimal support and expertise for Jenkins-related configurations. If you wish to install Jenkins on your IP ServerOne server, you may refer to the official guide provided by Jenkins: https://www.jenkins.io/doc/book/installing/ If you
How does a new PIC regain access to the Customer Portal after a PIC change? If there has been a change in PIC (Person In Charge), the new PIC may regain access to the Customer Portal by using the “Forgot Password” option on the login page. Please ensure that the registered email address is accessible
What is the primary email address used for? The primary email address is the main email registered under your account. It is used as the login ID for the Customer Portal and as the main contact email for important account-related communications, such as billing updates, service notifications, verification requests, including requests to change nameservers, assign
Does a shelved NovaGPU use credit? When you shelve a NovaGPU instance, it is essentially paused. This means the GPU compute resources are no longer running, helping you optimize and reduce usage costs since there is no active GPU processing. However, there are a few important things to note: The instance’s configuration and state
What does status pending mean in my support ticket? In the IP ServerOne support ticketing platform, a “Pending” status indicates that your ticket is currently awaiting a response or action before it can proceed further. This may occur in the following situations: Our support team has responded and is waiting for your feedback or
Do you provide services to install or set up a server on a computer? IP ServerOne primarily provides cloud infrastructure, hosting, and server solutions, rather than on-site installation on a personal computer. These services include cloud servers, bare metal servers, and private cloud environments that are ready to deploy and manage online. However, depending
What is the manager’s role? The Manager Role in the IP ServerOne Customer Portal is a role with elevated access that allows a user to manage both account settings and other users under a primary account. A user assigned with the Manager Role can: Manage secondary users – add, remove, and assign roles to
Who is the PIC (Person In Charge) for a profile account? The PIC (Person In Charge) for a profile account refers to the main account owner or authorized representative responsible for managing the account and its services. This person is assigned as the primary contact for the account profile.