How does a new PIC regain access to the Customer Portal after a PIC change?

If there has been a change in PIC (Person In Charge), the new PIC may regain access to the Customer Portal by using the “Forgot Password” option on the login page.

Please ensure that the registered email address is accessible in order to proceed with the password reset. If you encounter any issues while retrieving the password, kindly contact the IP ServerOne Customer Support team for further assistance.