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Mail Server Settings for Email

The mail server settings is very important for your email client to communicate with your mail server successfully.For clients who are using our shared hosting services, you may refer to the below mail server settings (*kindly note the below mail server is just as an example for this guideline. You need to put your own […]

How to get the Email Header in Outlook 2016

The email header is a code snippet in the HTML email document, which contains information about the sender, the recipient, the email’s route to get to the inbox, and various authentification details.In order to get the email header in Outlook 2016, kindly perform the steps below: 1. Open the Outlook 20162. Double click on the email […]

Emails Disappearing in Outlook: Junk Filtering

Sometimes, after reading an email in Outlook, you may find that the email disappears. This is likely caused by the spam filter in Outlook moving emails to the junk folder. If you don’t have a junk folder, it’s because it’s not subscribe to by default.Turning off junk filtering will resolve this issue. The guides below […]

How to set up Smartermail in Outlook 2010

1. Run Outlook 2. If you have already existing account in Outlook, Click [File] button on the top left. Else, you can skip straight to Step 4 3. Click on Add Account 4. Click on “Manually configure server setttings or additional server types” and then Next. 5.  Select “Internet E-mail” 6. Fill in all required […]

How to solved Outlook keep prompt “Enter network password”

Symptoms Each time you use Microsoft Office Outlook 2007 & 2010 to connect to your POP3 e-mail account, you might be prompted for a password even if you specified that your password should be saved in your password list. Cause There are at least two possible causes: Cause 1    You entered your password incorrectly or your […]

How to view e-mail message headers in Outlook 2010

About message headers After you compose a message and send it, the message is processed by the e-mail server at your Internet service provider (ISP). If the message is for someone who does not have a mailbox on your e-mail server, the server forwards the message to another e-mail server. The message is forwarded from […]

How to view e-mail message headers in Outlook 2007

About message headers After you compose a message and send it, the message is processed by the e-mail server at your Internet service provider (ISP). If the message is for someone who does not have a mailbox on your e-mail server, the server forwards the message to another e-mail server. The message is forwarded from […]

How to whitelist or blacklist email address in Hotmail

1. Login to your Hotmail, go to Setting top right page, expand it and click on More Mail Settings 2. Click on Safe and blocked senders 3. Click Safe Senders 4. Insert the email address you want to whitelist , then click “Add to list” 5. Email address has been whitelisted and will skip spam […]

Why does Outlook keep receiving duplicate messages?

There are a couple of situations which may cause Outlook to download duplicate messages: 1. Outlook Downloads Messages from a POP3 Server Twice —>  http://support.microsoft.com/default.aspx?scid=kb;en-us;292249 2. Mail Retrieval Problems Occur When You Receive POP Mail —>  http://support.microsoft.com/default.aspx?scid=kb;en-us;317945 3. Password Prompt, Duplicate Messages Appear If Outlook Profile Has Two POP3 Accounts —>  http://support.microsoft.com/default.aspx?scid=kb;en-us;284404&Product=ol2002 4. POP3 Headers […]