If you have already configured your Email Account in your Apple Mobile Devices and suddenly an error such as “Cannot Verify Server Identity” keep popping out.This means that the devices unable to verify the hostname you are using with the SSL certificates of the server for Email Services.In most situation, you should currently use your […]
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All About SPF Records and How to Manage it
Sender Policy Framework, also abbreviated as SPF. SPF is a framework designed to prevent email phishing/forgery. With SPF, if a spammer attempts to send emails with a faked “from” address, the message will be rejected by mail servers that use SPF verification. An SPF record is a single TXT entry in the DNS for each domain. […]
How to Report Email Issue
There will be time you are unable to solve your Email issue and require assistance form IPServerone Support. In order for us to investigate specific email issue, you are advised to also include the followingExact subject line.Sender and recipient email addressDate and time email was sent, to within 15 minutes. Note that in most Shared […]
How to view Email Header
Follow the appropriate procedure below for your preferred webmail application.HordeTo view a message’s e-mail headers in Horde, follow these steps:Open the message in Horde.Click Open in new window, and then click View Source.RoundcubeTo view a message’s e-mail headers in Roundcube, follow these steps:Open the message in Roundcube.Click the (More actions) icon, and then click Show […]
Why does an email go to the junk box after reading it in Outlook?
Issue:Have you faced the issue that your emails go to the junk box after you read them in your Outlook and you think they have been lost? However, the email is not lost, it is going to the Junk folder which is not subscribed by Outlook by default.This is caused by Junk Filter in Outlook.Solution:To turn […]
Disable Avatar in Smartermail Print
You can hide the email header avatars when printing by entering the following code in the Custom CSS section of your Personalization settings. Just log in as the System Admin and go to Settings > Personalization > Custom CSS tab.@media print { .PreviewHeader > .photo { display:none; }}This will hide the avatars only on a print […]
Step to disable the JUNK mail folder in SmarterMail
Disable Spam filter at SmarterMail.WHY:As smartermail has it’s own antispam feature, it will place the e-mail that suspect to be spam into it’s own spam folder. As a result, customer that using standard e-mail client like OUTLOOK, Or Thunderbird will not be able to retrieve the e-mail.WHO:This is affecting customer that using IP ServerOne smartermail […]
How to create email signature (SquirrelMail)
Log into your Webmail dashboard and choose the Squirrelmail option.From the Squirrelmail dashboard, click on the Change Settings setting from the upper menu bar on the screen. From the Personal Information page, you can now insert your new signature at the Signature field. Also, be certain to select the checkbox named Use Signature located under Signature […]
How to Setup Android Email (IMAP)
Step 1 : Go to settings page and select on the Add Account tab. Step 2 : Select on the IMAP account to add. Step 3 : Select on the Manual Setup button. Step 4 : Insert the full email address as the username, then incoming server name as E.g., mail.domain.com. Use the security type […]
Jaring : How to configure email in Outlook Express
1 – Open your Outlook Express 2 – Click at Set up a Mail account… 3 – Insert your name. For example Amir 4 – Insert your full email address. 5 – Set incoming and outgoing mail server. Incoming : mbox.jaring.asia Outgoing : smtp.jaring.asia 6 – Setup account name and password. 7 – Click Finish […]