If your mail and website are hosted under two different servers, you need to follow the below guidelines to make sure your email will be safely received inside your mailbox.1) Login to your cPanel Control Panel2) Under Email, click Email Routing3) Select the Remote Mail Exchanger and click Change *If your website and mail hosted […]
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Email Routing for DirectAdmin Control Panel
If your mail and website are hosted under two different servers, you need to follow the below guidelines to make sure your email will be safely received inside your mailbox.1) Login to your DirectAdmin control panel2) Under E-Mail Management, click MX Records3) Uncheck the below box and click Save *If your website and mail hosted […]
How To Use Content Filtering In SmarterMail
This tutorial will guide you on how to use the content filtering feature in Smartermail. You may filter anything (e.g. email address, subjects and etc) following to your preferences. Here are the steps to find the Content Filtering feature:1) Login to your SmarterMail Control Panel2) Under Domain Settings, click Filtering >> Content Filtering and click New3) You […]
Mail Server Settings for Email
The mail server settings is very important for your email client to communicate with your mail server successfully.For clients who are using our shared hosting services, you may refer to the below mail server settings (*kindly note the below mail server is just as an example for this guideline. You need to put your own […]
How to change email quota in Smartermail 16
Login as admin > click on Manage > Domain Name : Click on manage : Select a domain administrator account > Impersonate : Double click on the specific email account : Change the Mailbox Size Limit to the new value > Click Save :
smartermail 15 content filtering auto moved specific email type to a folder
In smartermail, there’s filtering tab that user can create custom action for specific email type to be moved to another folder desired. In this example, to move email with attachment to another folder. First, create a folder. Example ” Has attachment” : You can see the new folder has been created : Go to Settings, Filtering, Content Filtering, New […]
Outlook 2016 – Email Header
1. Open the Outlook 20162. Double click on the email message so that it is opened in its own window.3. On the Message tab, in the Options section there is a little button with an arrow in it. Click on it and you have the message options menu with the internet headers in the bottom […]
Cannot Verify Server Identity in Apple Mobile Devices
If you have already configured your Email Account in your Apple Mobile Devices and suddenly an error such as “Cannot Verify Server Identity” keep popping out.This means that the devices unable to verify the hostname you are using with the SSL certificates of the server for Email Services.In most situation, you should currently use your […]
All About SPF Records and How to Manage it
Sender Policy Framework, also abbreviated as SPF. SPF is a framework designed to prevent email phishing/forgery. With SPF, if a spammer attempts to send emails with a faked “from” address, the message will be rejected by mail servers that use SPF verification. An SPF record is a single TXT entry in the DNS for each domain. […]
How to Report Email Issue
There will be time you are unable to solve your Email issue and require assistance form IPServerone Support. In order for us to investigate specific email issue, you are advised to also include the followingExact subject line.Sender and recipient email addressDate and time email was sent, to within 15 minutes. Note that in most Shared […]