1. If users are moving from outside to the smartermail email hosting server, each user may import the email data from old email server to the smartermail email server provided that the old email server supported IMAP/POP3 protocol. First, log into the smartermail webmail using the email account access that you wish to import the […]
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How to control Domain level spam filtering actions in Smartermail 16
1. In email hosting term, email Weight Score represent the probability of spam identification. Which the higher the weight score of an email means the higher probability that the email to be a spam mail. And to manage the domain level actions to be performed on the emails that identified with high spam weight score, […]
How to enable DKIM signing for the domain in Smartermail 16
1. Email DKIM signing is one of the key factors of email sending reputation. To enable DKIM signing on Smartermail, first log into the domain administrator. Under the Domain Settings tab, look for the Email Signing box. Click on the Enable button 2. It will attempts to test if the DKIM record created for the […]
How to disable/delete an user account in Smartermail 16
1. Login to your administrator email account and go to the domain settings tab by clicking the “Domain Settings” icon tab. 2. Select the user that you wish to disable / delete. 2. On the user account management page, the User Status box shall shown the user status. 3. Click on the drop down box […]
How to create new user account in Smartermail 16
1. Login to your administrator email account and go to the domain settings tab by clicking the “Domain Settings” icon tab. 2. Click on New. On the prompted New User box, key in the username and password which meet the password policies. Click Save and the account shall be created.
How to setup a global level autoresponder for all users in Smartermail
By default, Smartermail doesn’t have a feature to set up an autoresponder for the entire domain.However, there is another powerful feature called “Events” which allows doing so.In order to configure a global level autoresponder for all users in Smartermail, you may refer to the following steps:Login Smartermail as a domain administrator.Go to “Events” and create a new […]
How to test your email deliverability score
The email acceptance rate are very depend on what you setup in the mail server and your DNS record, with this tools, you can rate your email delivery score on how well accept your email is. Step 1 : Visit to Mail Tester Tool Step 2 : Send an email to the email address stated […]
How to trace your email sending and receiving error in Directadmin
The Purpose of this guide is to assist in tracing the status of your email delivery, some ability to read through the system log is required. Step 1 : Log into Directadmin. Step 2 : Click on E-mail Accounts, a list of created email accounts will be shown. Step 3 : Trace for the name […]
Email Setting for IPSERVERONE Linux Shared Hosting
Overview : For customer subscribed to IPSERVERONE Linux Shared Hosting, the authorized contact will get the login information for their respective control panel. The control panel is DirectAdmin, which you can manage the DNS records, Email Accounts, Website Files… etc The login to the control panel is https://nsXX.small-dns.com:2222 If your nameserver is pointing to the hosting server, you […]
Redirect Webmail To Load Over SSL (Smartermail)
To redirect the webmail to load over HTTPS, we need to do the following in IIS :-Step 1 : Remote Desktop to the serverStep 2 : Open IIS, then click on “Smartermail“, then click on “SSL Settings“Tick on “Require SSL” checkbox : NOTE : Once we tick on the “Require SSL”, it will cause the webmail […]