Smart hand services allow you to request for IPServerOne’s assistance in troubleshooting and 3rd party software installation. There are 1 hour Smart Hand Service. If you require more than 1 hour of Smart Hand Services, kindly contact sales@ipserverone.com.Step 1: Select the preferred package.Step 2: Check out once order selection has been made.
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Domain Defaults
Domain default registration allows users to create different profiles to easily set domain contact preferences upon a new domain name registration.Step 1: To create a profile, click Add.Step 2: Fill in the domain registration form and save changes.Notes: Make sure that required [*] information is filled in. Company name and Company Registration Number are required […]
Inactive Products
Under Inactive Products section, you can manage expired products by selecting the product category and then selecting the particular product that you want to manage. Then, click on Manage.After that, you can request for a renewal or check the details of the selected product. To request for a renewal, simply click on Contact Us For Renewal […]
Transaction History
In Transaction History, you are able to view past invoices, proforma & receipts. You can also choose to View Details and Download past transactions.
Need Help & Support Category
To access Need Help Section, the button is located on the left side menu of the portal.To access our knowledge base, you can select the intended category.You can view Frequently Asked Questions which is located below support categories.If you are unable to find the answers to your inquiry, raise a ticket to our Support, Sales […]
Pending Payment
Billing & payment allows you to access the details of your Pending Payment and Transaction History. Step 1: In the Pending Payment section, you can View Details, Download and make Payment.Step 2: By clicking +Select All button, you can make payment for all current pending invoices/proforma invoices. Additionally, you can also search for the required […]
Remote Backup
Backup solutions are available for you to have additional backup storage for your hosting. Step 1: Select the required plan.Step 2: For Installation Assistance, you can select the option “IPServerOne will install the remote back up on my behalf”. Then, key in your details as per requested.Step 3: Check out once order selection has been completed.
SSL
Step1: Insert the existing domain name to ensure that the SSL cert will be installed on the domain name chosen. Step2: Select the type of SSL Certificate required.• Alpha SSL: Can be used only for one domain name such as ipserverone.com.• Wildcard SSL: Secures all the subdomains like aaa.ipserverone.com or bbb.ipserverone.com.Step3: For Installation Assistance, you can […]
Dedicated Server
First, you must select the server location. There are two server locations provided: Malaysia and Singapore.Select the required plan. Then, you will be directed to the server configuration page. On the server configuration page, select:• Billing Cycle• Operating System• Control Panel• Remote Backup (optional)• Enhance Network Security (optional)• Virtual Private Network (optional)• Content Delivery Network (optional)• […]
Cloud Platform
IPServerOne provides top-up system Cloud Hosting which enables you to spend only based on your needs;To get started, you are required to Top Up your Cloud Platform. Select the amount that is required and make payment.Once top-up is done, click on Create Instance.Notes: To determine your estimated cost before topping up, you can click on […]