Search our database

Archive | Customer Portal RSS feed for this section
Viewing 1 to 10 of 25 items

Initiate Domain Ownership Transfer To Recipient Without IPS1 Account

Here are the steps for domain ownership transfer if the recipient does NOT have IPServerOne accountLogin to IP Serverone customer portal.Navigate to the left-side menu and click on “My Product”, then select the domain name you wish to transfer to new party. Click on “Manage” to proceed.NOTE: You are allowed to initiate ownership transfer request […]

How to Initiate Domain Ownership Transfer

Login to IP Serverone customer portal.Navigate to the left-side menu and click on “My Product”, then select the domain name you wish to transfer to new party. Click on “Manage” to proceed.NOTE: You are allowed to initiate ownership transfer request under “ACTIVE” list only. Click on “Transfer Account Ownership” button.  You as the requester (the person who […]

Self-Generate Pro Forma Invoice in Customer Portal

1. Now you will be able to self-generate a single pro forma invoice for multiple products and services that you wish to renew altogether in our portal which saves you a lot of time. 2. To self-generate pro forma invoice, you can navigate to:a) “My Renewals” button under drop down menu (top-right) b) Or, under “Billing […]

How To Purchase FiDrive

Here are the steps to purchase FiDrive:Login into your IPServerOne Customer Portal.Upon successful login, click “New Order”, then click on FiDrive new order button.      Select your desired FiDrive plan.  Add a domain name by 1) purchasing a new domain, 2) use existing domain name or 3) use a generated domain name. Then setup a password. The password […]

How to purchase Smart Hand Services

Smart hand services allow you to request for IPServerOne’s assistance in troubleshooting and 3rd party software installation. There are 1 hour Smart Hand Service. If you require more than 1 hour of Smart Hand Services, kindly contact sales@ipserverone.com.Step 1: Select the preferred package.Step 2: Check out once order selection has been made. 

View Inactive Products

Under Inactive Products section, you can manage expired products by selecting the product category and then selecting the particular product that you want to manage. Then, click on Manage.After that, you can request for a renewal or check the details of the selected product. To request for a renewal, simply click on Contact Us For Renewal […]

How to pay for Pending Payment

Billing & payment allows you to access the details of your Pending Payment and Transaction History. Step 1: In the Pending Payment section, you can View Details, Download and make Payment.Step 2: By clicking +Select All button, you can make payment for all current pending invoices/proforma invoices. Additionally, you can also search for the required […]

How to purchase Remote Backup

Backup solutions are available for you to have additional backup storage for your hosting. Step 1: Select the required plan.Step 2: For Installation Assistance, you can select the option “IPServerOne will install the remote back up on my behalf”. Then, key in your details as per requested.Step 3: Check out once order selection has been completed.