1. Now you will be able to self-generate a single pro forma invoice for multiple products and services that you wish to renew altogether in our portal which saves you a lot of time. 2. To self-generate pro forma invoice, you can navigate to:a) “My Renewals” button under drop down menu (top-right) b) Or, under “Billing […]
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Here are the steps to purchase FiDrive:Login into your IPServerOne Customer Portal.Upon successful login, click “New Order”, then click on FiDrive new order button. Select your desired FiDrive plan. Add a domain name by 1) purchasing a new domain, 2) use existing domain name or 3) use a generated domain name. Then setup a password. The password […]
Smart hand services allow you to request for IPServerOne’s assistance in troubleshooting and 3rd party software installation. There are 1 hour Smart Hand Service. If you require more than 1 hour of Smart Hand Services, kindly contact email@example.com.Step 1: Select the preferred package.Step 2: Check out once order selection has been made.
Domain default registration allows users to create different profiles to easily set domain contact preferences upon a new domain name registration.Step 1: To create a profile, click Add.Step 2: Fill in the domain registration form and save changes.Notes: Make sure that required [*] information is filled in. Company name and Company Registration Number are required […]
Under Inactive Products section, you can manage expired products by selecting the product category and then selecting the particular product that you want to manage. Then, click on Manage.After that, you can request for a renewal or check the details of the selected product. To request for a renewal, simply click on Contact Us For Renewal […]
To access Need Help Section, the button is located on the left side menu of the portal.To access our knowledge base, you can select the intended category.You can view Frequently Asked Questions which is located below support categories.If you are unable to find the answers to your inquiry, raise a ticket to our Support, Sales […]
Billing & payment allows you to access the details of your Pending Payment and Transaction History. Step 1: In the Pending Payment section, you can View Details, Download and make Payment.Step 2: By clicking +Select All button, you can make payment for all current pending invoices/proforma invoices. Additionally, you can also search for the required […]
Backup solutions are available for you to have additional backup storage for your hosting. Step 1: Select the required plan.Step 2: For Installation Assistance, you can select the option “IPServerOne will install the remote back up on my behalf”. Then, key in your details as per requested.Step 3: Check out once order selection has been completed.
Step1: Insert the existing domain name to ensure that the SSL cert will be installed on the domain name chosen. Step2: Select the type of SSL Certificate required.• Alpha SSL: Can be used only for one domain name such as ipserverone.com.• Wildcard SSL: Secures all the subdomains like aaa.ipserverone.com or bbb.ipserverone.com.Step3: For Installation Assistance, you can […]