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Reset Password on Customer Portal via Email Verification

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Step 1: To reset your customer portal password, click on Forgot Password.

Step 2: Enter your Email Address and click on Reset Password via Email.

Step 3 : Continue to check your email for a reset password link. If email is not appearing, do check your spam inbox.

Step 4 : Click on the email and continue to click on the reset link provided.

Step 5 : Insert your new password and confirm your password. Proceed by clicking Change Password. 

Note on how to set a secure password:

  • Create a password with 8 characters or longer with upper, lowercase and symbols
  • Don’t use a common phrase
  • Use a random password generator (best practice)

Step 6 : Your password has already changed and you may proceed to login portal with your new password.