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How to Hide Inactive/Discontinue Services in the Customer Portal

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We have recently enhanced our customer portal with a feature that enables customers to hide inactive/discontinued services. This hide inactive/discontinue feature allowed customers to easily filter active services and monitor the services subscribed accordingly.

Here is a quick guide on how to hide inactive/discontinue services:


Step 1: Login to customer portal:

Step 2: Click on your username located at the top-right corner of the page. From the dropdown menu, select My Account


Step 3: Once in your account overview, locate and click on the Settings


Step 4: A Manage Account Settings box will appear. Click next to “Hide Discontinued Services” to enable the feature.




Customers can turn the Hide Discontinued Services feature back on by following the same steps if they want to keep track of discontinued services.