Why I cannot find my GPU instances in the Customer Portal? NovaGPU is available to all customers who wish to subscribe. However, if you are unable to locate NovaGPU in your Customer Portal, it may be due to certain restrictions applied to your account. If you encounter this issue, please contact our Support team
Why didn’t I receive an email notification for my expiring domain? Our system usually sends reminder notifications 90, 60, 30, 7, and 1 day before your domain service expires. If you have not received any, please first check your spam or junk folder, as the emails might have been filtered there. If you still
Is the RTX 4090 24GB still available? IP ServerOne offers GPU servers that support a range of high-performance models, including the NVIDIA RTX 4090 (24GB). You can explore the specifications and configurations via these pages: NovaGPU (Cloud-based): Ideal for on-demand, scalable GPU power without the need to manage physical hardware. GPU Server (Physical Server):
Do you have a DRC package/plan? If DRC you are referring to Disaster Recovery as a Service (DRaaS), yes, IP ServerOne offers customized DRaaS solutions tailored to your current systems and infrastructure. Our DRaaS service ensures that: Backups remain updated and complete, allowing us to restore the most recent version in the event of
How does Acorn Recovery differ from standard BaaS or DRaaS? Acorn Recovery is a form of DRaaS (Disaster Recovery as a Service), while BaaS refers to Backup as a Service. Although both services focus on protecting your data, they serve different purposes and offer different levels of recovery capability. Acorn Recovery (DRaaS) Recovers entire systems
Failed to generate proforma invoice If you are unable to generate a proforma invoice in the Customer Portal, it may be due to one of the following reasons: The service has expired or is past due A system or session timeout has occurred We recommend logging out of the Customer Portal, logging back in,
Does domain name registration include Whois privacy? WHOIS privacy protection is not automatically included with all domain name registrations. Its availability depends on the domain extension (TLD) you register. It’s also important to note that some domain extensions may not require WHOIS privacy at all, as their WHOIS information is not publicly displayed. This
Where can I request app development support? IP ServerOne does not provide in-house app development services. However, we can refer you to one of our trusted partners who specializes in the type of app you require. Kindly share the details of your app project—such as the platform (web, mobile, or both), required features, and
Do you have a dedicated database? Yes, IP ServerOne provides dedicated database solutions for customers who require a database environment that is fully isolated and tailored to their applications. This ensures you get exclusive access to computing resources without sharing them with other users. A dedicated database offers several key advantages: Optimized Performance: Dedicated
FAQ: Is there any additional cost to add MYSQL? If you subscribe to our server via the Customer Portal under the Nova Cloud hourly plan, there will be no additional charge for MySQL. You can simply top up your Cloud Points and launch an instance directly from the One-Click Application. For step-by-step instructions, please