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How to enable DKIM in SmarterMail

Introduction This guide is designed to assist domain administrators in enabling DomainKeys Identified Mail (DKIM) for their domain using the SmarterMail interface. DKIM provides an additional layer of security, ensuring that emails sent from your domain are authenticated and less likely to be marked as spam.   Prerequisite Domain Administrator Access: You must have domain

Suspending Email Account in cPanel

Introduction Suspending an email account in cPanel refers to temporarily disabling a specific email address, preventing it from sending or receiving emails. This feature is useful for managing inactive or compromised accounts without deleting them entirely. This guide is for cPanel administrators looking to control email account usage. It covers how to suspend a single

FAQ: DOMAIN -.SG

DOMAIN NAME .SG .SG is the country code top-level domain (ccTLD) for Singapore. How to register .SG domain name? When registering a .sg domain, it is important to ensure that the registrant holds a valid SingPass ID or SGNIC ID, as this determines the registration type: If the administrative contact is registered with a SingPass

FAQ: Why is my domain disabled?

Why is my domain disabled?   There might be multiple reasons why your domain is disabled: Expired domain: If domain is not renewed by its expiration date, the domain may be disabled until renewal is completed. Policy Violations: Violating the terms of service, such as using the domain for illegal activities, spam, or phishing, can

How to remove domain in WHM

Introduction This guide provides a detailed, step-by-step process to help administrators remove a domain from a WHM (WebHost Manager) account. Removing a domain in WHM is typically necessary for administrators managing multiple domains who need to free up resources or discontinue hosting for a specific client. Be aware that this process is permanent and cannot

How to create a Spam Email Filter in cPanel

Introduction cPanel offers a feature called Spam Filters that allows users to control how incoming mail is handled. Adjusting spam filter settings can help reduce unwanted spam emails and improve inbox organization. If spam has become a problem, modifying these settings to be more aggressive in detecting spam is an effective first step toward managing