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How to create new email address in cPanel

Introduction This guide is for users who need to create a new email account using cPanel. It walks you through the process step by step, ensuring that your email account is successfully set up and ready to use. Prerequisites Access to cPanel Appropriate permissions to manage email accounts   Step-by-Step Guide Step 1: Login into

Resolving 552 5.2.2 Mailbox Full Errors in cPanel

Introduction When sending outbound emails, you may encounter an error indicating that the message size exceeds allowed limits. A common example of this error is: Error: A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: LMTP error after end

How to modify cPanel user accounts in WHM

Introduction Web Host Manager (WHM) allows server administrators to manage cPanel user accounts efficiently. This includes modifying account settings, changing passwords, adjusting resource limits, and suspending or terminating accounts. In this guide, we will go through the steps to manage cPanel user accounts in WHM. Prerequisites WHM Root or Reseller Access Basic familiarity with WHM

How to unsuspend a domain In Zimbra through SSH

Introduction This guide will walk you through the steps to unsuspend a domain in Zimbra using SSH. If a domain has been suspended for any reason (e.g., exceeding email quota or administrative suspension), the following steps will help restore its functionality.   Prerequisites Root access to the Zimbra server via SSH. The domain name that

FAQ: How to buy / purchase Nova Cloud instance?

How to buy / purchase Nova Cloud instance?   You can buy / purchase or subscribe to a Nova Cloud instance through two channels: Customer Portal – for instant setup with hourly billing Sales Team – for customized plans with monthly, quarterly, or yearly subscriptions. Option 1: Purchase via Customer Portal (Hourly Billing) The easiest

FAQ: Why is storage cost expensive?

Why is storage cost expensive?   Our storage pricing reflects the quality, performance, and reliability we provide. Here are a few key reasons: High Availability & RedundancyYour data is safeguarded with built-in redundancy and regular backups to minimize the risk of data loss. This high level of reliability requires additional infrastructure, which contributes to the

FAQ: What is cPanel extended lifecycle support (ELS) fee?

What is cPanel extended lifecycle support fee?   The cPanel Extended Lifecycle Support (ELS) fee is a monthly charge applied when you’re using an outdated version of cPanel that has reached its end-of-life status but continues to receive limited security updates under cPanel’s ELS program. This fee helps cover the cost of maintaining extended support

How to purchase/register a domain name through Customer Portal

Introduction A domain name is your unique identity on the internet, essential for establishing your website, email, brand, or overall online presence. Through the IP ServerOne Customer Portal, anyone with an account, whether an individual or business, can easily register a domain name at any time. It is highly recommended to register early to secure

FAQ: Can I change my billing cycle?

Can I change my billing cycle? In many cases, it depends on the service type. Here’s a simple guide to help you understand your options: Domains: The billing cycle is fixed between 1 and 10 years. You can’t go shorter than 1 year or longer than 10 years. SSL Certificates: Currently, we offer 1-year plan