Where is the referral link? Currently, IP ServerOne does not offer a referral program or provide referral links. If you were referring to a different type of link or promotion, feel free to clarify your request by chatting with us through this live chat by typing Connect to Support Member or email to cs@ipserverone.com.
Introduction Setting up your Jaring email account on an iPhone allows you to stay connected and manage your emails on the go. Whether you’re using your email for personal or business communication, configuring it correctly ensures smooth syncing, sending, and receiving of messages directly from your device. This guide walks you through the step-by-step process
Can I temporarily reactivate email hosting to migrate out? The possibility to temporarily reactivate your email hosting for migration purposes, depending on the current status of the email hosting: If your email hosting has expired and is auto-suspended due to an outstanding invoice, you will need to settle the payment before reactivation can proceed.
How many Data Centers does IP ServerOne operate? IP ServerOne operates three strategically located data centers in the following regions: CJ1 – Cyberjaya, Malaysia SG1 – Singapore HK1 – Hong Kong Our Cyberjaya (Malaysia) data center supports a full range of services, including colocation, cloud computing, and other infrastructure solutions.In contrast, the Singapore (SG1)
Can I change my previous invoice to an E-Invoice if I just updated my E-Invoice details? Once an invoice has been issued, it cannot be modified or converted into an E-Invoice. Updates to your E-Invoice details will only affect future invoices issued after the update. This means your next invoice will include the E-Invoice information
Can I have my Account Manager’s contact number? If you have been assigned a dedicated Account Manager, their contact details would typically be shared with you during your onboarding or via official communication. If you’re unsure or have not received this information, please contact our sales team via email at sales@ipserverone.com, or through our
How much does a custom VPS with specific specs cost? Custom VPS plans are designed to match the specific performance, storage, and technical needs of your business or application. As such, pricing for a VPS with tailored specifications requires further discussion with our Sales Consultant. This allows us to fully understand your requirements and
How and when do you notify customers about scheduled maintenance and service downtime? We provide advance notice of scheduled maintenance or service downtime 7 to 30 working days in advance, depending on the level of criticality. Notifications are sent via email to the primary email address and to any secondary users who have been assigned
Introduction This guide explains how to download a complete list of all accounts (domains and their details) from WHM (WebHost Manager) in CSV format. This feature is useful for administrators who need to maintain records, perform audits, or analyze account data. Prerequisites Access to WHM with root or reseller privileges. Basic familiarity with WHM’s
What if the pending transaction doesn’t appear in the portal? In rare cases, a pending transaction might not show up under the Pending Transaction tab even though the payment was not completed. This is usually because the payment gateway did not capture it properly. If this happens, please contact our billing team at billing@ipserverone.com,