What benefits does NovaVault offer for my organization? NovaVault offers a comprehensive cloud NAS solution tailored to meet your organization’s needs: Security Features: With advanced security measures like end-to-end encryption and dual-tier snapshots, NovaVault protects your data from unauthorized access and breaches. The use of immutable SAN storage ensures that your backups are secure and unchangeable.
How does NovaVault secure my files? NovaVault employs a robust data protection strategy known as dual-tier snapshots, offering a multi-layered approach to safeguarding your data. First Tier: Local Snapshots You can easily create backups at your convenience, either manually or automatically, directly within NovaVault. These local snapshots are stored on your NovaVault instance, allowing for
Is NovaVault a cloud NAS solution? Yes, NovaVault is your cloud NAS solution that brings together the best of traditional network attached storage and cloud computing. With NovaVault, you can securely store, manage, and access your data online. It offers advanced features like dual-tier snapshots for robust data protection, centralized user management, and support for
What is the difference between cloud NAS and on-premise NAS? Cloud NAS provides remote access to data stored in the cloud, allowing users to access files from anywhere with an internet connection. In contrast, on-premise NAS (Network Attached Storage) refers to physical storage devices located within an organization’s premises. Cloud NAS eliminates the need for
What should I do if I’m unable to complete payment? If you’re unable to complete the payment, there are two possible scenarios to consider: Partial payment already made but unable to complete the balance payment: If you have previously made a partial payment but are unable to pay the remaining balance, your services will
What is NovaVault (NAS) NovaVault, or Cloud NAS (Network Attached Storage), is a secure and scalable storage solution that combines traditional NAS with the power of the cloud. It allows you to store, manage, and access your data from anywhere while ensuring reliability, flexibility, and cost-effectiveness. Ideal for businesses and individuals, Cloud NAS supports file
Can I extend the expiration date for my service while my finance arranging the payment? If you need more time to complete the payment, we recommend contacting our team at collection@ipserverone.com for further assistance. Please note that failing to inform us may result in service interruptions
How to get an invoice for the item in the cart? A tax invoice will be automatically generated once the payment for the item in your cart has been successfully processed. If you require an invoice prior to making the payment to complete your internal processes, you may provide a Purchase Order (PO) to
How can I check my service order status? If you have purchased a service through our Customer Portal and received a payment confirmation, rest assured, that your order has been successfully submitted. For added assurance, especially if you have been in contact with our Sales team, we encourage you to verify the order details directly
How to redirect my new domain to my existing domain? Before you get started, ensure that your new domain is active and has DNS hosting. DNS hosting is essential to manage the necessary records for redirection. Once confirmed, follow these steps: Configure the DNS records in your new domain: Log in to your new domain’s