Any WhatsApp numbers that I can contact? WhatsApp is not our official communication channel. For any inquiries or assistance, please contact our general line at 03-2026 1688, our support will be available at any time to assist you. Alternatively, for urgent technical issues, you may also contact us via email at support@ipserverone.com or submit
How to upgrade the server? Upgrading your server depends on the type of service you are using. If you are using a Nova Cloud server, you can conveniently perform the upgrade through our Customer Portal. After logging in, simply follow the step-by-step instructions provided in this guide: How to Resize Cloud Instance, which explains
Do you provide a test server? If you’re interested in exploring and evaluating our cloud server capabilities, you can start with our Nova Cloud service. It is a prepaid platform that allows users to test and experience our cloud infrastructure by topping up a minimum of 50 points. This gives you the flexibility to
Where is your company located? IP ServeOne’s office is located at: IP ServerOne Solutions Sdn Bhd Unit 21-03, Level 21, IMAZIUM, No. 8, Jalan SS 21/37, Damansara Uptown, 47400 Petaling Jaya, Selangor Darul Ehsan.
Nova chat come with AI feature by default? Nova Chat is IP ServerOne’s dedicated chat platform, and it comes with built-in AI functionality by default. We’ve integrated AI into Nova Chat to help respond to incoming inquiries efficiently and intelligently. Our Nova AI Chat Assistant acts as a first-line support agent, providing instant, relevant,
Does IP ServerOne offer an equipment disposal service? Thank you for your inquiry regarding hardware equipment disposal. While this service is not part of our standard offerings and is not listed in our current product catalog, we encourage you to contact our Sales team. They may be able to propose a suitable solution based