FAQ: Can my domain be released?

Can my domain be released? The term “release” can refer to different scenarios. Please check the options below to see which applies to your request: Reactivating an Expired Domain After Renewal: If your domain has expired and you have already renewed it, the reactivation process depends on the domain registry. Some domains may be automatically

FAQ: Are the vCPUs in novacloud dedicated or shared?

NovaCloud vCPUs: Dedicated or Shared? Are the vCPUs in novacloud dedicated or shared? In our NovaCloud hosting service, each virtual CPU (vCPU) is dedicated to your instance, ensuring consistent performance and reliability. This setup provides you with full control over your server resources, allowing for easy upgrades, performance optimization, and seamless migration to other cloud

FAQ: Live Chat Support

Live Chat Support If you prefer to chat with a live agent, please select the “Connect with Support Member” option in our live chat. After Working Hours: If you reach out outside of our working hours, your request will be automatically escalated as a support ticket. Our technical team will follow up via email as

FAQ: What is a Proforma Invoice?

What is a Proforma Invoice? A Proforma Invoice is a preliminary bill issued before the final Tax Invoice. It provides details of the products or services, pricing, and payment instructions but is not an official tax document and cannot be used for tax or accounting purposes. How to Access Your Proforma Invoice? If your service

FAQ: How to check if my domain is active?

How to check If my Domain is active? Use a WHOIS lookup tool (e.g., who.is) to check the registration status. Perform a DNS check to see if the domain is resolving properly. If your domain is not activated within the expected timeframe, please ensure: ✔ Your payment was successfully processed. ✔ You have received a