How to upgrade my current plan? The upgrade process depends on the type of service you are using. Please refer to the relevant section based on your service: For or DNS Hosting:You can easily upgrade or downgrade your DNS hosting plan based on your requirements through our Customer Portal. After logging in, simply follow
I want to update the nameserver for .edu.my but error shows “This feature is not supported for this domain”. At the moment, .edu.my domains are fully managed by MYNIC, the official registry as they took back full control of all .edu.my domains and is currently not partnering with any registrar to handle them directly. Because
Can I transfer my domain from Godaddy? Yes, you can transfer your domain from GoDaddy to another provider, including IP ServerOne. If you wish to transfer your domain to IP ServerOne, please follow the steps below: Obtain the Authorization Code (EPP Code):Log in to your GoDaddy account and retrieve the EPP code for the
How to access to DNS Hosting? Accessing your DNS hosting depends on which name servers your domain is currently pointed to. Your DNS platform may be managed by your domain provider or a separate hosting provider. To determine where your DNS is hosted, check your domain’s name servers through your domain registrar. If your
What is Dynamic DNS (DDNS)? While DNS hosting typically serves websites with static IP addresses, some users require Dynamic DNS (DDNS), a service that updates DNS records automatically whenever an IP address changes. DDNS is often used in scenarios where the IP address is dynamic (i.e., frequently changing), like home networks or small business setups.
NovaGPU Data Retention FAQ 🕒 How long is data retained in a NovaGPU instance if unused? In our NovaGPU offering—GPU-as-a-Service—automated backups are managed using a tiered retention schedule: Hourly backups: retained for the last 15 hours Daily backups: retained for the last 7 days Weekly backups: retained for the last 4 weeks ✅ Why
NovaCloud Infrastructure Integration FAQ How can I integrate my infrastructure into NovaCloud to perform analysis — and what steps should I take? To integrate your infrastructure with our NovaCloud platform and perform data analysis, here’s a general guideline. However, since infrastructure setups can vary greatly, we recommend reaching out for personalized guidance. Recommended Action: Please
Do you have ITIL-certified personnel managing your services? For our Disaster Recovery services, we have qualified personnel who are certified as Disaster Recovery Certified Experts (DRCE).
FAQ – How to Use Redis 🔧 What is Redis and how can I use it? Redis is an in-memory key-value store often used to cache data, store sessions, or manage real-time data quickly. It’s popular for web apps that need fast access to temporary data. 🚀 Simple Steps to Use Redis Install Redis You
FAQ – How to Create Your Own Website 🌐 What are the steps to create my own website? Follow these refined steps—at IP ServerOne, our role is to provide the server infrastructure and hosting services to support your website. We don’t build the website itself, but we ensure it runs smoothly online. 🎯 Step 1: