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How to pay for Pending Payment

Billing & payment allows you to access the details of your Pending Payment and Transaction History. Step 1: In the Pending Payment section, you can View Details, Download and make Payment.Step 2: By clicking +Select All button, you can make payment for all current pending invoices/proforma invoices. Additionally, you can also search for the required […]

How to purchase Remote Backup

Backup solutions are available for you to have additional backup storage for your hosting.Follow the steps below to purchase your Remote backup plan.Step 1: Select the required plan. Then, click Next.Step 2: For Installation Assistance, you can select the option “IPServerOne will install the remote back up on my behalf”. Then, key in your details […]

How to purchase SSL

Below are the steps you can follow to purchase SSL Certificate.Step 1: Select the type of SSL Certificate required. Take note that you can choose the period of subscription of 1 year or 2 years.• Alpha SSL: Can be used only for one domain name such as• Wildcard SSL: Secures all the subdomains like […]

How to purchase a Dedicated Server

 Follow the steps below to purchase a Dedicated Server.First, you must select the server region of your choosing. There are two server locations provided: Malaysia and Singapore. Select the Dedicated Server plan based on the subscription period (1 month, 3 months, 6 months, or 12 months) that you require. Then, you will be directed to the server […]

How to topup on Cloud Platform

IPServerOne provides top-up system Cloud Hosting which enables you to spend only based on your needs;To get started, you are required to Top Up your Cloud Platform. Select the amount that is required and make payment.You will see a pop up requiring you to confirm your action. Once confirmed, you will be directed to the […]

How to purchase Email Hosting

Select your preferred email hosting plan by clicking on the Select Plan and the period of subscription.Then, identify the  Domain Name for the email hosting. You can choose to enable yourexisting domain by selecting “Use my existing domain” option, or register a new domain name.Once you have finalized your selections, click Add to Cart.

How to Register a Domain

To register a new domain name, you can check the availability of it in the search field.Only available domains will be shown in the result field as shown below. You can click on [+] button to add the chosen domain to the cart. Multiple domain selections is also available. The domains selected will show up […]

View Active Products

Under Active Products section, you can manage services by selecting the category and then selecting the particular service that you want to manage. Then, click on Manage. Then, you are able to renew or check the details of the selected product. To renew, simply click on the Renew button.Notes: Active services that are not about to expire can […]