Why am I unable to renew my DNS Hosting? DNS Hosting is charged using the credit points in your account. The system deducts the required amount daily based on your selected plan. To avoid any service interruption, please ensure that your credit balance is always sufficient for the daily deduction. If you are unable to
The domain appears available on WHOIS but not on IPSERVERONE. Why can’t I purchase it? If the domain appears available on WHOIS but not on IPServerOne, it may be due to various reasons such as the domain being reserved or restricted by the registry or domain name extension is other country. For other country domain
Can I become a dealer? At this moment, we do not offer any dealer or reseller plan. However, if you would like to explore future opportunities, server customization, or discuss potential partnership planning, our Sales Team will be happy to assist you. You may contact our sales team by select the “Connect with Sales” option,
What is ACS Cloud Server? ACS Cloud Server is a virtual server hosted in the cloud that lets you run websites, applications, or systems without needing physical hardware. It offers flexible resources (CPU, RAM, storage), high reliability, security protection, and a pay-as-you-use model, making it easier for businesses to scale and manage their services efficiently.
Do you provide any APIs that support the configuration or setup of SMTP email accounts? Our APIs support the configuration of SMTP mail accounts. For detailed guidance, please reach out to our support team by submit ticket via Help Center in Customer Portal or email to support@ipserverone.com
When is the payment due date for my domain name? The payment due date for your domain name is the same as the renewal (expiry) date. You can view this information through the customer portal at https://portal.ipserverone.com. After logging in, go to the left panel, select “My Services,” and then click on your domain name
What is your availability? Could you please provide more details about your question? Are you referring to the availability of the services we offer or something else?If you are asking about our services, you may select the option “What Service Do You Provide?” for more information.You can also visit our website for a full list
Why I cannot upgrade my DNS to LinkMail DNS? DNS LinkMail is only applicable for customers who subscribe to LinkMail S1. If you are subscribed to LinkMail S1 and are entitled to free DNS LinkMail (15 records), please submit a ticket via the Help Center to the Technical Support department, or email support@ipserverone.com to request
Can I register a domain if I don’t have a company? Yes, you can register a domain even if you do not have a company. Many domain extensions do not require company documents. For Malaysian domains, you may register .my or .name.my without a company. You can also register a wide range of international domain
Can a SmarterMail S1 email account be configured in a Laravel application to send emails? Yes, SmarterMail can be configured in a Laravel application as long as you set up the correct SMTP authentication details.