Why Did My Service Recurring Payment Fail? If you’ve already assigned a credit card for recurring payments and the transaction failed, it could be due to an expired card, incorrect card details, the card being blocked for online or recurring payments, or the transaction being declined by your card issuer.If you’ve recently updated your account
Where is the IP ServerOne data center located? The IP ServerOne data centers are located in Malaysia (CJ1), Singapore (SG1), and Hong Kong (HK1). While the Malaysia data center is specifically available for colocation and other cloud services, our Singapore and Hong Kong locations are dedicated to providing only cloud computing services.
What is the price for Nova AI? Nova AI is our intelligent chatbot assistant, available 24/7 and free of charge as part of our customer support service. It helps with general inquiries, technical troubleshooting, billing and renewal matters, as well as product information for services like Nova GPU, Cloud Nova, domain services, Data Protection, Storage,
If I shelve my cloud instance, does it still deduct my credit? Shelving a cloud instance pauses charges for compute resources such as CPU and RAM, since the instance is no longer actively running. However, credits may still be deducted for any associated resources that remain allocated, including: Storage (e.g., attached volumes or disks) Reserved
Is QR payment available for purchases with IP ServerOne? Yes, QR payment (QRPay) is available when making payments through our customer portal. Simply select the QRPay option during checkout, and scan the generated QR code using your preferred mobile banking app to complete the transaction securely.
Does IP ServerOne provide domain hosting? Yes, IP ServerOne provides domain hosting services, including domain registration, DNS management, and web hosting to support your online presence. Kindly provide your details here at https://www.ipserverone.com/contact-us-via-chat/ if your interested to know about our hosting services and our sales will contact you accordingly.
Does IP ServerOne provide website design services? We do not offer website design services. However, we provide reliable web hosting, domain registration, and DNS management services to support your website needs. Kindly provide your details here at https://www.ipserverone.com/contact-us-via-chat/ if your interested to know about our services and our sales will contact you accordingly.
How much or what is the value of 0.14 points per day? 0.14 points per day is equivalent to RM0.14 per day. However, the value in other currencies may vary based on the current exchange rate.
Why am I unable to view or retrieve the nameserver information for my domain? Your domain’s nameserver may not be showing for several reasons. It could be that the domain is not registered, has expired, or the nameserver updates are still propagating (which can take up to 24–48 hours). There may also be a typo
Which GPU Is Best for AI/ML tasks? The best GPU for AI depends on your project size, goals, and budget. At IP ServerOne, we offer a range of GPUs to suit different AI/ML workloads. Here’s our recommendation: RTX 3090: A budget-friendly option for smaller AI projects like image recognition and basic models. Ideal for beginners