What should I do if I haven’t received the SMS verification code to verify my mobile number for my new account profile? If you haven’t received the SMS verification code, please email us at cs@ipserverone.com from your registered email address, including your mobile number, for assistance with verification.
I have renewed my domain, but still cannot access it. If you’ve recently renewed your domain but still cannot access it, please check the new expiry date in the WHOIS database to ensure the renewal was successful. For MYNIC domains, visit: https://mynic.my/whois For TLDs or other country domains, check here: https://iwhois.webnic.cc/jsp/whois_captcha.jsp Please note that if
How do I unlock my domain name status for transfer? Unlocking your domain name status (also known as disabling the domain registrar lock) is a necessary step to initiate a domain transfer. To unlock your domain, you’ll need to change its status from “clientTransferProhibited” to “ok.” If you need to unlock a domain with IPServerOne,
Domain Name Registration Pricing A dedicated domain name helps establish credibility and trust with your audience, making them more likely to engage with your website or service. More Details: .name.my: For Malaysian individual’s personal use. .biz.my: For commercial organizations/activities and MSMEs. Please contact our Customer Support at cs@ipserverone.com for domain registration and renewal. .com.my: For commercial organizations/activities. .net.my: For
What is Domain Management? Domain management refers to the administrative tools and settings provided by a domain registrar or hosting provider that allow you to control various aspects of your domain. These typically include: DNS Management: Configuring DNS records (such as A, MX, CNAME, and TXT records) to direct traffic to your website, email servers,
Why My SSL certificate is not renewed after payment? There are several possible reasons why your SSL certificate may not have been renewed after payment. Please see the details below for further clarification: 1. I have paid for the SSL renewal, but the expiry date on the certificate remains unchanged. SSL renewal can only be
Is it more cost-effective to subscribe to multiple S1 plans, or would a fixed plan offer better value? The smallest email hosting plan available is the S1 plan, designed for those with minimal email hosting needs. If you only need a few accounts, subscribing to multiple S1 plans offers flexibility in managing individual accounts and
I’m currently using your email hosting service and have a new domain. How can I set up email for this additional domain? Yes, it is possible to host an additional domain with your existing email service, provided your current plan supports multiple domains. Please reach out to our support team for guidance on adding
What is the process for migrating my email and website to your services? We’re glad you’re considering moving your email and website to us. To ensure a smooth transition, we follow this process: Review Your Current Setup We’ll check your current total usage (disk space, bandwidth), hosting platform, number of email accounts, and whether your
How can I access the webmail for the domain? If you are using cPanel or DirectAdmin interface webmail, you can access the webmail for your domain by navigating to the following URL in your browser: https://webmail.yourdomain.com Replace “yourdomain.com” with your actual domain name. Log in using your email credentials. If you are using Smartermail