Payment has been made, but my service still has not been renewed. Please verify whether your payment has been successfully updated. If the payment was made through our online portal, you should receive a confirmation of successful payment from the payment gateway. Please send an email to cs@ipserverone.com for domain-related inquiries and to billing@ipserverone.com
I am not the primary or the Billing person in the account. Can I get the invoice for the renewal payment? In adherence to our invoicing procedures, invoices can only be provided to registered contact persons. This protocol ensures that sensitive information is shared solely with verified and authenticated individuals, thus minimizing the risk
I have a server subscription server, when will my invoice be issued? Invoice issuance depends on the subscription cycle term, determined by the chosen Invoicing Type upon purchase, whether it’s a Proforma Invoice or a Tax Invoice. Typically, for a Tax Invoice, it’s generated seven days before the subscription expiration date and finalized on
My company requires a Tax Invoice to process renewal. How to get the tax invoices before payment is made? Kindly send a request to billing@ipserverone.com and provide the Purchase Order (PO). Once invoice generated, payment was compulsory made in 1 week.
What is the difference between a proforma invoice and tax invoices? A proforma invoice acts like a price quote, providing a breakdown of the services you plan to purchase or renew along with their costs. However, it’s not considered an official bill. The amount shown on the proforma invoice is valid, and it serves as
How to get an invoice for my services / domain / server / subscription renewal? For domain services, we primarily send renewal reminders and do not issue invoices. However, upon request, we can provide proforma invoices or quotations. Proforma invoices can also be self-generated via the customer portal. For detailed instructions, please refer to
How can I make a payment or renew my services / domain / subscription? What payment methods do IPServerOne accept? Payment and Renewal Options: Payment via IPServerOne Customer Portal: Payment can be made or services can be renewed at https://portal.ipserverone.com using either your primary or secondary user account with billing role permissions.
How can I disable Whois privacy for my domain on Name.com? Disabling Whois privacy on Name.com involves a few simple steps. First, log into your Name.com account and go to the “Account” section. Then, find and click the “Disable” link for Whois privacy. Once you complete these steps, your domain’s Whois privacy will be
How do I disable Whois privacy for my domain on PublicDomainRegistry? To disable Whois privacy, log into your PublicDomainRegistry client area and navigate to your domain’s page. Click on the “Privacy Protection” link, select the “Disable” radio button, and then click the “Update Privacy Protection Status” button to apply the changes.
How To Unlock Your Domain From Name.com Follow these steps to unlock your domain on Name.com: Log in to your Name.com account. Click on the “MY DOMAINS” button, which is located on the top right-hand corner of the page. Click the Padlock icon next to your domain to change its status. This action will