FAQ: I want to purchase a new domain. Where can I purchase the domain name?

Domain Name, FAQ

I want to purchase a new domain. Where can I purchase the domain name?   Domain name can be purchased from IP ServerOne customer portal: https://portal.ipserverone.com. The domain name will be automatically registered upon payment completed. Kindly simply refer this guide to purchase and register a new domain name:  https://www.ipserverone.info/knowledge-base/purchase-domain-with-ipserverone-standard-dns-hosting/   Alternatively, if you require

FAQ: How to check the domain name status?

Domain Name, FAQ

How to check the domain name status?   Once a domain expires, the services (eg: website and email) that use the domain name will stop functioning. Upon domain renewal, it will take between 24 to 48 hours for a DNS propagation before any services resume. You can check the domain status via the following domain

FAQ: How to restore/renew an expired domain name?

Domain Name, FAQ

How to restore/renew an expired domain name?   The domain name can be self-renew via IP ServerOne customer portal: https://portal.ipserverone.com However, if the domain name expires more than 70 days, the domain can no longer be renewed via the customer portal as the domain has changed to pending delete status. Alternatively, kindly send an email

FAQ: How to request tax exemption for my services?

Billing, FAQ

How to request tax exemption for my services?   Please send an email to billing@ipserverone.com to request the SST form from our Billing team. Once received, kindly complete the SST exemption form with your signature and company stamp. Upon receiving the completed form, our team will verify if the SST registration number is under the

FAQ: Do you offer discounts or promotions for long-term renewal?

Billing, FAQ

Do you offer discounts or promotions for long-term renewal?   For domain name renewals, long-term renewal promotions are currently unavailable. However, for information on any ongoing promotions, please reach out to our customer support team. Regarding server renewals, please consult with your dedicated account manager for assistance and guidance. They will provide you with personalized