☁️ FAQ: Having Issues Creating a Cloud Instance in the Portal I’m trying to create a Cloud Instance, but it’s not working. What should I do? If you’re facing issues creating a Cloud Instance (e.g., the setup is stuck or not loading properly), here are a few quick steps to try: ✅ Quick Fixes Refresh
Introduction Password expiration is a fundamental component of account security on Linux systems. It ensures that users periodically update their credentials, thereby reducing the risk of unauthorized access due to compromised or weak passwords. By default, many Linux distributions allow system administrators to define password aging policies, including setting expiration intervals, warning users of upcoming
Introduction Linux systems use a password aging policy to enhance security by requiring users to change their passwords periodically. This policy can be enforced using tools like chage, which controls account aging information. However, there are scenarios where setting the password to never expire is necessary, such as for system or service accounts that require
Payment via the Customer Portal failed The payment failure through the Customer portal may be due to several reasons as below: 1. Transaction failed due to incorrect card details, interrupted processing, a need to change payment method, or issues with Business-to-Business payment approval. When you cancel the transaction, you’ll be blocked for making the
Payment process stuck at the payment gateway or bank website page If the payment process gets stuck at the payment gateway or bank’s website, please check your Customer Portal for any pending transactions. You can go to the Billing & Payment section and click on Pending Transaction. If there is a failed or pending
What are my service’s billing cycles and due dates? Your service is billed based on the billing term you selected when you first registered or subscribed to our services. The billing cycle may be monthly, quarterly, or annually, depending on your choice. Invoices are generated at the beginning of each cycle, and the payment
🗂️ Server Backup Setup Without a Control Panel (Linux & Windows) 🐧 How do I set up a backup on a Linux server without a control panel? You can use native command-line tools and scripts to automate backups. Here are some common methods: File & Directory Backups rsync -avz /var/www/ user@backupserver:/backup/location/ tar -czvf backup.tar.gz /var/www/
Introduction This guide provides step-by-step instructions to upgrade your Ubuntu system from Ubuntu 20.04 LTS (Focal Fossa) to Ubuntu 22.04 LTS (Jammy Jellyfish), the latest Long Term Support (LTS) release from Canonical. Ubuntu 22.04 LTS introduces a wide range of improvements over its predecessor, including a newer Linux kernel for enhanced hardware compatibility, GNOME 42
Where Can I Check the Available Specs for Changing My Cloud PC? Where can I view the available specifications for upgrading or changing my Cloud PC? You can review the available specifications for your Cloud PC through the Customer Portal. Once logged in, navigate to your Cloud PC service dashboard to explore available upgrade options,
SLA for Daily Backups During Migration from AWS What backup procedures do you follow during migration from AWS? We perform a full backup of your website before starting the migration. This includes your website files, databases, and emails. Your data is then securely transferred to our servers to ensure no data loss during the migration