Can I change my domain registrar back to MYNIC or another provider? You can transfer your domain to another Accredited Registrar. Please ensure that your domain meets the transfer eligibility requirements, such as domain is unlocked for domain transfer.. We also recommend verifying any transfer fees or processes with the new registrar before initiating the
My domain transferred from MYNIC to IP ServerOne, what should I do? No immediate action is required on your part for the transition. IP ServerOne will send a verification email to the Registrant, Admin, Billing, and Technical email addresses listed in the WHOIS information. However, we recommend that you verify the accuracy of your
Why was my domain transferred from MYNIC to IPServerOne? MYNIC, the official registry for .MY domains, has transitioned to a Registry-Only Model and will no longer act as a registrar. As part of this policy change, all .MY domains previously managed by MYNIC have been transferred to accredited registrars, including IPServerOne, to provide better service
Why am I unable to access MYNIC Selfcare? Please note that the MYNIC Selfcare portal is no longer available for individual password management, as control has been centralized. All .MY and .COM.MY domain names are now fully managed through IP ServerOne’s Customer Portal. Within the Customer Portal, you can easily update your nameservers, modify
How can I check my domain administrator’s email address? For privacy reasons, some domain registries (such as MYNIC for Malaysian domains) do not display full contact details in public WHOIS searches. However, if your domain is registered under IP ServerOne as the registrar, the correct domain administrator email address will be available in the
Can my client manage their domain through a separate portal login? All domains registered with IP ServerOne are managed through the Customer Portal, depending on the account profile under which the domain is parked. If your client requires access with a different login ID, the options vary by domain extension: For TLD domains (for example:
I want to update the nameserver for .edu.my but error shows “This feature is not supported for this domain”. At the moment, .edu.my domains are fully managed by MYNIC, the official registry as they took back full control of all .edu.my domains and is currently not partnering with any registrar to handle them directly. Because
Introduction A domain name is your unique identity on the internet, essential for establishing your website, email, brand, or overall online presence. Through the IP ServerOne Customer Portal, anyone with an account, whether an individual or business, can easily register a domain name at any time. It is highly recommended to register early to secure
Introduction Website accessibility issues can be frustrating and may arise due to various factors, including network connectivity problems, domain resolution failures, or expired domain registrations. When a website fails to load, users may encounter errors such as “Page Not Found” or a blank screen. This guide provides a structured approach to diagnosing and resolving website
Why can’t I receive emails for my Domain? If you’re having trouble receiving emails for your domain, several factors could be contributing to the issue. Here’s a checklist to help you troubleshoot the problem: Domain status It could be due to your domain was expired so the email wasn’t able to find your