Introduction This guide provides detailed steps on how to safely uninstall Magento from your hosting environment using DirectAdmin. Uninstalling Magento is a straightforward process but requires careful execution to ensure that all components are properly removed. Prerequisites Access to DirectAdmin control panel. Backup of your Magento files and database for safety. Installatron installed in the
🛠️ FAQ: Why Can’t I Install the Latest PHP Version on My Server? I’m trying to latest PHP (PHP 8.x) but it’s not available. Why? If you’re using DirectAdmin and can’t install the latest PHP version (like PHP 8.2), it’s most likely because your server is running an outdated operating system (OS). While DirectAdmin can
How can I request domain pointing assistance? Domain pointing support is provided based on the DNS hosting provider you’re using, which depends on the name server set for your domain. IP ServerOne can assist with domain pointing only if your domain is using one of our name servers. Please refer to the scenarios below:
FAQ – How to Create Your Own Website 🌐 What are the steps to create my own website? Follow these refined steps—at IP ServerOne, our role is to provide the server infrastructure and hosting services to support your website. We don’t build the website itself, but we ensure it runs smoothly online. 🎯 Step 1:
Unable to Access Roundcube & Can’t Remember Your Password? 🔐 How can I reset a lost email password if I can’t access Roundcube? You can reset your email password directly through the control panel—DirectAdmin or cPanel—without needing your old password. Choose the guide below based on your control panel: ✅ For DirectAdmin Users Log into
How to create a new email? The steps to create a new email address depend on the platform you’re using. Below are the instructions for each supported platform: For Smartermail platform: Login to the SmarterMail account using the administrator credentials. Navigate to the Domain Settings. Click New to create new email account and fill up the
Introduction When visiting your website’s homepage, encountering a 403 Forbidden error can be confusing — especially if your server is running, and your domain is pointing correctly. This article explains the common causes behind a 403 error. It also outlines essential steps to diagnose and resolve the issue, focusing on server security practices and configuration
Why is my website showing another website? If your domain is showing the wrong website (such as a different user’s site or a default page), this is often related to IP address mismatches or misconfigured DNS records. The IP address assigned to your domain in the web server must match the A record in
Introduction Login Keys in DirectAdmin allow you to generate secure API or user access tokens without needing to share your actual account password. These keys are useful for automation scripts, third-party integrations, and remote API requests, especially when operating in a secure environment. This guide will walk you through the process of creating a Login
Introduction In a multi-user database environment, it’s crucial to monitor currently running SQL queries to ensure optimal performance, detect long-running or stuck queries, and troubleshoot database issues. This is especially important on shared hosting servers, such as those using DirectAdmin or WHM/cPanel, where multiple websites rely on the same MySQL or MariaDB instance. Prerequisites