How can I increase the instance limit? For a request to increase instance limit, you may submit a ticket to Technical Support or send in an email to support@ipserverone.com. However, approval is subject to our management.
How to Migrate Your Email & Website to IP ServerOne If you’re looking to transfer your email and website to our services, you’ve come to the right place. To ensure a seamless transition, we recommend providing your current hosting specifications to sales@ipserverone.com for a personalized quotation. Follow These Steps After Signing the Quotation: Backup Your
Why am I getting the “Volume Cannot Be Extended” error? The default volume limit for cloud instances is set to 2TB. If you see the error message, “Volume cannot be extended as it will exceed the project limit. Please ensure you have sufficient remaining space allocated to your project,” it likely means your total
What is the link to log in to my hosting Control Panel? Control Panel is a web-based interface provided by hosting services that allows users to manage their websites, domains, emails, and other hosting features. It is crucial for website owners to easily access this panel to configure settings, upload files, or monitor site
Where to monitor my data transfer charges? To easily track and monitor your data transfer charges, follow these steps in our Customer Portal: Log in to IP ServerOne’s Customer Portal using your registered email address and password. Once logged in, locate the navigation panel on the left side of your screen. Click on NovaCloud,
Introduction Effectively managing cloud resources is essential for maintaining uninterrupted operations. This guide aims to assist customers in ensuring the continuous functionality of their cloud instances without the need for manual credit management. The focus is on the auto top-up feature, which automatically replenishes your cloud credits to prevent service interruptions. It is crucial to
I have an invoice. How can I make a payment through the portal? If you have an invoice (proforma or tax), you can make a payment in Customer Portal by following these steps: 1. One login to Customer Portal, navigate to Billing & Payment in your Customer Portal. 2. Select either Proforma Invoices or Tax
I want to transfer my domain. How can I proceed? Please clarify whether you are referring to transfer the domain to IPServerOne, or transfer the domain out from IPServerOne to other domain provider, or do you referring to transfer domain to another account profile in IPServerOne. Please specify the type of transfer you’d like to
I cannot login to my customer portal? If you’re unable to log in to your Customer Portal, try resetting your password using the Forgot Password option and ensure you enter the correct email address. Please refer this guide to reset password. If the issue continues, or if your account may be deactivated due to inactivity,
Where can I find my domain management details? If your domain is registered with IPServerOne, you can manage it via our Customer Portal. Go to Domains under My Services and select Manage for your chosen domain. For domains registered with other providers, please retrieve login credentials directly from your domain provider.