My domain transferred from MYNIC to IP ServerOne, what should I do? No immediate action is required on your part for the transition. IP ServerOne will send a verification email to the Registrant, Admin, Billing, and Technical email addresses listed in the WHOIS information. However, we recommend that you verify the accuracy of your
Can .MY domain be transferred to a non-Malaysian entity? Yes, a .MY domain can now be transferred / managed by a non-Malaysian entity. However, supporting document(s) is required for verification purposes: Malaysian Individuals: MYKAD National ID Passport Non-Malaysian Individuals: Passport National ID Driver’s License Utility Bill Companies/Organizations: Business License/Certificate issued by the respective country
What Does ‘DNS Propagation’ Mean? DNS propagation refers to the time it takes for DNS changes (such as updates to A, CNAME, or MX records) to be distributed and recognized by servers across the internet. During this time, different locations may see different versions of your DNS records until the changes are fully applied worldwide.
How to Set Up Instances to Be Accessible by Public IP Assign a Public IP Address to security Assign the Public IP: Log in to your IP ServerOne portal. Navigate to the NovaCloud > Security Groups section. Add the public IP address add you want access your instance. Note: For mor information, you may refer to
Introduction Reformatting a server involves erasing all data and resetting it to its original state. This process ensures optimal performance, removes potential malware, and prepares the server for new configurations. Reformatting a server is crucial for maintaining its efficiency, security, and reliability. It is especially useful for administrators addressing performance issues, security breaches, or system
Introduction This guide explains how to purchase a remote backup service to ensure your data is securely stored and easily recoverable in case of data loss, hardware failure, or a cyberattack. Remote backup services provide a reliable solution for maintaining data redundancy offsite. This guide is intended for customers looking to add a remote backup
Introduction Cloud Instances allow you to deploy virtual machines quickly and efficiently using your cloud resources. If you have an existing volume, you can use it to create a new Cloud Instance, saving time and resources. However, it is crucial to ensure the existing volume is bootable—that is, it contains a valid operating system or
Introduction In SmarterMail, user impersonation allows administrators to access individual user accounts directly for troubleshooting or management purposes. This feature is essential for quickly resolving user-specific issues without needing to know their password. This guide explains how administrators can impersonate a user in SmarterMail, allowing them to troubleshoot, configure settings, or review account activities on
Introduction As your data grows or application demands increase, expanding the storage capacity of your cloud instance becomes a crucial task. Fortunately, the customer portal offers a simple and efficient way to extend your instance’s volume without downtime. This guide will walk you through the steps to safely increase your volume size using the NovaCloud
FAQ: Wildcard SSL Certificates What does a wildcard SSL certificate cover? If you purchased a wildcard SSL certificate for *.yourdomain.com.my. The SSL will secure all first-level subdomains of yourdomain.com.my. For example: sub.yourdomain.com.my api.yourdomain.com.my mail.yourdomain.com.my However, it will not secure (second-level subdomains): www.sub.yourdomain.com.my domain.sub.yourdomain.com.my Why doesn’t yourdomain.com.my work with my wildcard certificate? The