Why there is no pricing for NVIDIA RTX600 ADA? The NVIDIA RTX 6000 ADA pricing are available through our specialized GPU server plans. You can refer to our GPU page where the plans, including those with the RTX 6000 ADA, are listed with the corresponding prices. You can click on this link to be directed
Why are my services or invoices not showing in the Customer Portal? If your services or invoices are not showing in the Customer Portal, it could be due to several reasons. These include logging into a different customer portal account, using a secondary user account without proper access, or the service/invoice being expired or
FAQ: I’ve lost access to my email account and my phone number, please help to update the latest email. If you no longer have access to both the email address and phone number associated with your IP ServerOne account, no worries — we’re here to help you through the update process. To begin, please send
Will I be charged when my server is offline? Yes, charges may still apply even when your server is offline, depending on how the instance was created and its current status. For Cloud instances created through the Customer Portal:If you stop or power off your server, charges for the compute resources (CPU and RAM)
Introduction SmarterMail users can easily manage their email accounts from the Gmail app on Android devices by configuring their account using the IMAP or POP protocol. This allows users to send and receive emails without switching between multiple apps. Prerequisites A working SmarterMail email address (e.g., user@yourdomain.com) Your email password Access to SmarterMail server settings
Can you forward the proforma invoice for us to make payment? You can retrieve or self-generate the proforma invoice through the customer portal. Here is the guide to generate the proforma invoice through the customer portal: Self-generate proforma invoice. Alternatively, if you do not have the access to the Customer Portal, you may request
Can I change my domain name after purchasing it? Once a domain name is purchased and registered, it cannot be changed. This is because domain names are unique and permanently registered under the selected name. If you wish to use a different domain name, you will need to register a new domain. The original
Does IP ServerOne offer an equipment disposal service? Thank you for your inquiry regarding hardware equipment disposal. While this service is not part of our standard offerings and is not listed in our current product catalog, we encourage you to contact our Sales team. They may be able to propose a suitable solution based
Where can I get my E-Invoice? To receive your E-Invoice, please ensure that your Tax Identification Number (TIN) has been updated in the Customer Portal. If you haven’t updated your tax details yet, refer to this guide: How to update Tax Identification Number (TIN) through the Customer Portal Once your tax information is updated,
Introduction Managing a Cloudflare account often involves collaboration among multiple users, such as administrators, developers, or billing managers. Instead of sharing a single login credential — which poses security risks — Cloudflare allows you to invite additional members with customizable roles and permissions. This ensures that each team member only has access to the areas