Can I change the company name in the invoice generated today? If you require to change the company name in the tax invoice created today, you may send in an email to billing@ipserverone.com on the request. However, do note that if the invoice has been paid or it was created on the month before,
How to Migrate Your Email & Website to IP ServerOne If you’re looking to transfer your email and website to our services, you’ve come to the right place. To ensure a seamless transition, we recommend providing your current hosting specifications to sales@ipserverone.com for a personalized quotation. Follow These Steps After Signing the Quotation: Backup Your
Why am I getting the “Volume Cannot Be Extended” error? The default volume limit for cloud instances is set to 2TB. If you see the error message, “Volume cannot be extended as it will exceed the project limit. Please ensure you have sufficient remaining space allocated to your project,” it likely means your total
What is the link to log in to my hosting Control Panel? Control Panel is a web-based interface provided by hosting services that allows users to manage their websites, domains, emails, and other hosting features. It is crucial for website owners to easily access this panel to configure settings, upload files, or monitor site
Where to monitor my data transfer charges? To easily track and monitor your data transfer charges, follow these steps in our Customer Portal: Log in to IP ServerOne’s Customer Portal using your registered email address and password. Once logged in, locate the navigation panel on the left side of your screen. Click on NovaCloud,
Introduction Effectively managing cloud resources is essential for maintaining uninterrupted operations. This guide aims to assist customers in ensuring the continuous functionality of their cloud instances without the need for manual credit management. The focus is on the auto top-up feature, which automatically replenishes your cloud credits to prevent service interruptions. It is crucial to
Why am I receiving an ‘Invalid Domain Name’ error when entering my domain? The domain you are searching for may be classified as a Premium Domain Name. If the domain contains three letters or fewer, it is considered a Premium Domain Name, and its pricing will vary based on its tier. For more information
How do I enable WHOIs privacy protection? Please note that WHOIS Privacy Protection is available only for generic domains (.com / .asia / .net / .biz and others), but for .my domains, it is automatically provided free of charge. If you’d like to enable WHOIS Privacy Protection for a generic domain, a fee will
How much does it cost to renew my domain? The renewal fee applies to domains that are either still active or within the renewal grace period. Domains that have entered the redemption period will incur an additional redemption fee imposed by the registry. Please refer to the pricing details below for domain name renewals: Domain
I did not receive any notification for renewal, and now my account is deactivated. What should I do? Please check if you have any outstanding invoices in IP ServerOne’s Customer Portal, or you can refer to the authorized email address, as our system sends a copy there as well. If you find any outstanding