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Introduction

Zimbra Collaboration Suite offers various tools for server administrators to manage and monitor email traffic. One such tool is zmmsgtrace, which enables admins to track messages sent and received by users by parsing server logs. This guide provides detailed instructions on how to use zmmsgtrace to track emails based on senders and receivers.

Prerequisites

1. Access to Zimbra Server: You must have administrative access to the Zimbra server.
2. Command Line Access: Ensure you can access the server via SSH or direct console.
3. Knowledge of Basic Command Line Operations: Familiarity with navigating and executing commands in a Unix-like environment.

Steps to Track Emails

1. Access the Zimbra Server

Log in to your Zimbra server via SSH or directly through the terminal.

2. Run zmmsgtrace to View Logs

To view email logs for all users, you can run the following command:

/opt/zimbra/libexec/zmmsgtrace

This command will display logs showing the sender, receiver, and the time the email was sent.

3. Filter Logs by Sender

To filter logs to show all emails sent by a specific user, use the -s option followed by the user’s email address. For example:

4. Filter Logs by Receiver

To filter logs by the receiver, use the -r option. For instance, to see all emails sent to addresses at gmail.com, run:

5. Search Multiple Log Files

If you need to search through multiple log files, specify the log directory after the filter. This can be useful for examining archived logs or logs split across multiple files:

Conclusion

By following these steps, you can effectively track emails sent and received by users on your Zimbra server using the zmmsgtrace tool. This functionality is especially useful for monitoring email traffic and troubleshooting email delivery issues.

For additional assistance or if you encounter any issues, please contact our support team at support@ipserverone.com.