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Overview

An Autoresponder, also known as an automatic reply or out-of-office response, is a message automatically sent by your email server in response to incoming emails. It’s useful for informing senders about your availability or providing immediate acknowledgment of their message.

Prerequisites

• Access to your SmarterMail account with administrative privileges.

Steps to Set Up an Autoresponder

Step 1: Log in to the Smartermail

• Open your web browser and navigate to your SmarterMail login page.
• Enter your credentials to log in to your account.

Step 2: Access Email Settings

• Click “More” and navigate to “Settings” on the main toolbar.
  

Step 3: Navigate to Autoresponder Settings

• Click on Autoresponder. This opens the Autoresponder settings page for your account.

Step 4: Enable Autoresponder

• Check the box labeled Enable Autoresponder at the right side tool bar. This activates the Autoresponder feature.

Step 5: Set Autoresponder Parameters

• Subject: Enter the subject line for your autoresponder emails.
• Message: Type the body of your autoresponder message. This is the text that recipients will receive.
• Start and End Date (Optional): Specify if you want the autoresponder to only be active during a certain period.

Step 6: Advanced Settings

• You have an Options for more advanced settings, like Start and End Date to specify if you want the autoresponder to only be active during a certain period, only sending responses to specific domains or not sending responses to bulk or list emails.

Step 7: Save Your Settings

• Click the Save button to activate your autoresponder.
  

Testing Your Autoresponder

It’s always a good practice to test your autoresponder to ensure it’s working correctly:

• Send an email from a different account to your SmarterMail address.
• Check if you receive the autoresponse as expected.

Conclusion

Setting up an autoresponder in SmarterMail is a straightforward process that helps maintain communication with your contacts when you’re not available to respond immediately. Always ensure your message is clear and professional, especially for business accounts.