What Should I Do If I Encounter an Error While Connecting to the VPN? If you encounter an error while trying to connect to the VPN, follow these troubleshooting steps to resolve the issue: 1. Check VPN Credentials Ensure that you are entering the correct username and password for your VPN connection. 2. Verify Network
How Can I Get Feedback on My Request? To receive feedback on any request you submit to IP ServerOne, you should follow these steps: Submit a Support Ticket: Use our Customer Portal to log a ticket regarding your request. Clearly state the issue or request, and include all relevant details (e.g., server IP, service type,
Do IP ServerOne provide Hybrid Cloud? Yes, IP ServerOne offers Hybrid Cloud. If you are interested to know more, feel free to submit your inquiry here: https://www.ipserverone.com/contact-us-via-chat/ for our Sales team to reach out to you. You may also send in an email to sales@ipserverone.com for further assistance.
Where can I download the SOC 2 doc for 2024? Due to its proprietary and confidential nature, the full SOC 2 Type II report is not publicly available to the general public. However, it can be provided to authorized customers who subscribe to services within the scope of the SOC 2 audit. If you are
Can I get ISO certificate from IP ServerOne? Yes, you may raise a support ticket in Customer Portal (portal.ipserverone.com) to request for the certificates.
I need data storage with backup At IP ServerOne, we offer reliable data storage solutions with integrated backup options to help ensure your data stays secure and is easily recoverable. Whether you’re looking for cloud infrastructure or a dedicated file management platform, we have solutions tailored for your business. 1. Cloud Hosting We provide two types of
Where Can I Check the Available Specs for Changing My Cloud PC? Where can I view the available specifications for upgrading or changing my Cloud PC? You can review the available specifications for your Cloud PC through the Customer Portal. Once logged in, navigate to your Cloud PC service dashboard to explore available upgrade options,
SLA for Daily Backups During Migration from AWS What backup procedures do you follow during migration from AWS? We perform a full backup of your website before starting the migration. This includes your website files, databases, and emails. Your data is then securely transferred to our servers to ensure no data loss during the migration
Deploying a React App on IPServerOne’s Server How to deploy my React app in your server to make it online? Yes, you can deploy your React app on our servers, but the process and support depend on the hosting plan you are using: ✅ For VPS, Dedicated Server, or Cloud Server Customers: You have full
Scaling Capabilities of Nova Cloud Services Does Nova Cloud Services Support Vertical and Horizontal Scaling? Our Nova Cloud Services, which is built on OpenStack’s compute service, primarily supports horizontal scaling. This means you can easily scale out by adding more instances (virtual machines) to distribute workloads, increase capacity, and ensure high availability. At the same