How is storage cost calculated in NovaGPU? Disk usage charges in NovaGPU are calculated hourly, based on the total disk space you allocate to your instance. For a detailed breakdown of the pricing structure, please refer to NovaGPU calculator: https://nova-calc.ipserverone.com/ Feel free to reach out to us as well at https://www.ipserverone.com/contact-us-via-chat/
How to check if any query to the website is stuck for a long time? To determine whether a website query is stuck or taking too long, you’ll need to inspect both the web server and database server. Here’s what to check: Check on stuck PHP processes You may use this command to
Is the Windows server license fee included when I select Windows OS using the NovaCloud calculator? Yes, the total charges shown in the Nova Cloud calculator already include the Windows Server license fee. If you already have an account and available Cloud Points, you can easily view a detailed breakdown of the charges when creating
Is there any start-up cost for using NovaGPU? No, there’s no start-up cost at all! You don’t need to buy any expensive hardware or commit to long-term contracts. NovaGPU works on a pay-as-you-go basis, starting from just RM1.96 per hour — so you only pay for what you use. To get started smoothly, we recommend
What is included in single GPU plans? Our single GPU plans are designed to deliver dedicated, high-performance resources tailored for AI development, deep learning, and other compute-intensive workloads. Each plan includes: A dedicated GPU (options include RTX 3090, RTX 4090, or H200 NVL) A powerful CPU, ranging from 8-core to 32-core configurations High memory capacity,
When does my service expire? If you have subscribed to services with IP ServerOne, you can easily check your service expiry date through our Customer Portal. After logging in, you will be able to view all your active services along with their respective expiry dates. If a service is nearing its expiry, it will be
Why Did My Service Recurring Payment Fail? If you’ve already assigned a credit card for recurring payments and the transaction failed, it could be due to an expired card, incorrect card details, the card being blocked for online or recurring payments, or the transaction being declined by your card issuer.If you’ve recently updated your account
FAQ: Is there any support available if I face issues with NovaCloud? Yes, absolutely! If you run into any issues or need assistance with NovaCloud, our Support team is here for you 24/7. You can reach us by calling +603 2026 1688 anytime, day or night. Prefer email? No problem — just drop us a
FAQ: How Can I Get My Own Domain and Custom Email Address? Having your own domain and email address (like you@yourdomain.com) adds a professional touch, whether it’s for business or personal use. Here’s how you can get started with IP ServerOne: Step 1: Register a Domain NameFirst, choose and register your desired domain name (e.g.,
Can I make the payment and renew by paying cash at the bank? Yes, you can make a payment and renew your services by paying cash at the bank. After making the deposit, please email the payment slip to billing@ipserverone.com, along with your invoice number or specify the service you are renewing, so our