FAQ: Is Nova Cloud under AWS?

Is Nova Cloud under AWS?   Nova Cloud is IP ServerOne’s own public cloud hosting service, built and operated on IP ServerOne’s infrastructure. It runs on OpenStack technology, providing scalable compute, storage, and networking resources directly from IP ServerOne’s data centers. While Nova Cloud offers cloud features similar to AWS, it is independent from AWS,

FAQ: Is there any scheduled maintenance?

Is there any scheduled maintenance?   IP ServerOne performs scheduled maintenance occasionally to keep our services secure, stable, and running smoothly. Scheduled maintenance may include updates, upgrades, or preventive work on infrastructure that could impact access to services. For planned maintenance that may affect your services, we will provide advance notice via email to your

FAQ: Do you provide n8n as a service?

Do you provide n8n as a service?   IP ServerOne does not directly provide n8n as a hosted or managed service in our product offerings. However, you can still run n8n on your own server or cloud instance hosted with IP ServerOne. For example: Deploy a NovaCloud server or Bare Metal server and install n8n

FAQ: How to downgrade my volume size?

How to downgrade my volume size?   At this time, NovaCloud does not support directly downgrading the size of an existing volume through the Customer Portal. This is due to how disk resizing works in cloud environments; reducing disk size can result in data loss if not handled carefully. To shrink a volume size, you

FAQ: How many regions are available for Cloud instances?

How many regions are available for Cloud instances?   IP ServerOne’s Nova Cloud instance is available in multiple regions, allowing you to deploy your cloud instances closer to your users for lower latency and improved performance. Currently, you can choose from the following regions when launching a cloud instance: Malaysia-Cyberjaya (MYS1a) Malaysia-Sarawak (MYS3a) Singapore (SGP1a) Hong

FAQ: Do you provide server management tools/ portal where users can monitor and manage their resources, including storage?

Do you provide server management tools/ portal where users can monitor and manage their resources, including storage?   For Nova Cloud (hourly), customers can manage their instances through our Customer Portal, which allows them to perform actions such as resizing the server, monitoring data usage, and controlling the server status (start, stop, or shelve). However,

FAQ: Do you offer choice between VMWare and Hyper-V?

Do you offer a choice between VMWare anf Hyper-V?   IP ServerOne supports both VMware and Microsoft Hyper-V as part of our cloud and private cloud hosting solutions. These are available depending on the service you choose and your specific requirements: VMware – Provided through our Enterprise Private Cloud (vCloud) solution, powered by VMware’s enterprise-grade