What is the cost for vCloud? Thank you for your interest in vCloud. Since vCloud is a private cloud solution powered by VMware, pricing is customized based on your infrastructure, resource needs, and chosen configuration. IP ServerOne provides flexible payment options, including subscription and pay-as-you-go models, so you only pay for what you use. You
Can I make changes to the quotation I received? Yes, you can. Please reach out to the person-in-charge (PIC) or the sales representative who provided you with the quotation. Inform them of the details you would like to update, and they will assist you with the necessary amendments.
What should I do if I didn’t receive the authentication code to access my email? If you did not receive the authentication code when trying to access your email, please try the following steps: Confirm your registered contact details – Make sure the code is being sent to the correct email address or phone
Can I use two domains under the same DNS plan? No, each DNS plan is only valid for one domain. If you would like to manage multiple domains, you will need to subscribe to separate DNS plans for each domain.
Is it possible to manage two domains within a single DNS plan? No, a DNS plan can only be applied to one domain. If you need to manage multiple domains, each domain will require its own DNS plan subscription.
How can i apply for data center engineer? Thank you for your interest in joining us. If you would like to apply for a vacancy at IPServerOne, please email your resume and cover letter to jobs@ipserverone.com. Our team will review your application, and we will contact you if you are shortlisted.
Authentication code An authentication code generally means a unique code used to verify your identity or authorize an action. At IP ServerOne, the term may refer to: Two-Factor Authentication (2FA) Code – A temporary code sent to your registered email, phone (SMS), or generated by an authenticator app. This is used to securely log
Can we proceed with renewal through the PO method? Yes, renewal via Purchase Order (PO) is accepted, but it depends on the service type: Post-renewal / Auto-renewal services: PO payment is applicable. Kindly provide us with a copy of the PO, and we will proceed with renewal and issue the invoice accordingly. Prepaid services (e.g.,
Do I get a discount if I register a domain for more than one year? Domain registration fees are typically charged on a per-year basis, and the annual price usually remains the same regardless of how many years you register. However, for .MY domain extensions, the initial registration fee is cheaper compared to the
Is a domain name included with the Nova Cloud plan? The Nova Cloud plan does not include a domain name by default. Nova Cloud is designed to provide flexible cloud infrastructure resources such as compute, storage, and networking. If you need a domain name for your project, you can easily check availability and register