Does NovaCloud support CDN, such as connecting to Cloudflare? NovaCloud does not include a built-in Content Delivery Network (CDN) by default, as CDN functionality typically relies on third-party services. However, NovaCloud is fully compatible with external CDN providers, including Cloudflare. If you wish to use Cloudflare with your NovaCloud services, we can assist in
What is the estimated cost to increase additional storage? The cost of adding additional storage depends on the type of storage you require: Local Disk: The price varies based on the type (e.g., SSD or HDD) and size of the hard disk selected. SAN Storage: Charged at RM0.60 per GB per month. For a
Our current web server is expiring soon; can you provide a quotation based on our required specifications? Ubuntu 22.04, 4 vCPU, 16GB vRAM, 350GB SSD storage, cPanel Admin, 100Mbps bandwidth, unmetered data transfer, and 1 dedicated IP address. Thank you for your inquiry and for considering IP ServerOne. Based on the specifications provided, your requirements
Do you offer Google Workspace accounts? Thank you for your inquiry. Kindly be informed that we do not offer Google Workspace accounts. However, if you are looking for a reliable email hosting solution, we recommend exploring our LinkMail Email Hosting service as an alternative. Feel free to visit our website at https://www.ipserverone.com/email-hosting/. Kindly provide us
May I know the F.A.S.E? F.A.S.E is not a universally standardized acronym, but within IP ServerOne‘s ecosystem, it refers to their cloud server offerings: F.A.S.E = Flexible, Agile, Scalable, Efficient Here’s what each term represents: Flexible Customize your cloud resources (CPU, RAM, storage, etc.) based on your specific needs. Choose from different OS templates,
How to disable 2FA if the current person in charge’s details are no longer valid? If the registered Person in Charge (PIC) is no longer available and you’re unable to access the account due to active Two-Factor Authentication (2FA), an internal verification process is required before we can disable 2FA. Scenario 1: Registered Email
Check email status To assist you better, could you please clarify which email status you are referring to? Are you: Checking the status of an email you sent to our support team, or Inquiring about the status of your email subscription (e.g., whether it is active or expired)? Providing this clarification will help us
Transfer ownership Transfer of ownership refers to the process of moving a service from one IP ServerOne account to another in our billing system. The exact procedure may vary depending on the type of service you wish to transfer. You may clarify which service you wish to transfer ownership of. Below are some guides
🌐 Cloudflare Features and AI Bot Blocking ❓ Can Cloudflare features block AI bots? Yes, Cloudflare features can block AI bots, depending on how your security settings and bot protection rules are configured. Many of our customers use Cloudflare’s built-in tools to filter or restrict unwanted traffic, including known or suspected bots—AI or otherwise. 🔒
Understanding Ransomware & How IP ServerOne Can Help What is Ransomware? Ransomware is a form of malicious software (malware) that encrypts files or locks access to your systems, demanding a ransom to restore them. It is one of the most dangerous threats to both individuals and businesses today, especially those relying heavily on digital infrastructure.