I Forgot My Login ID for the Customer Portal. How Can I Retrieve It? Your login ID is the primary email address registered with us. If you’ve forgotten it, you can retrieve it by emailing cs@ipserverone.com for assistance. If verification cannot be completed, you may need to provide supporting documents, depending on whether the account
What is VPS? A VPS (Virtual Private Server) is a hosting solution that offers users a virtualized server environment. It provides dedicated resources such as CPU, RAM, and storage, while being hosted on a shared physical server. VPS is ideal for users who need more control, flexibility, and performance compared to shared hosting. IPSERVERONE offers
What is IP ServerOne Tax Identification Number? IP ServerOne Tax Information number is C20320005050
I forgot my User ID login detail for Customer Portal. If you’ve forgotten your User ID for the Customer Portal, here’s what you can do: Try the Forgot Password Option: Click on the Forgot Password link on the login page. Enter your email address. If your email address is registered in our system, you’ll
FAQ on Statamic CMS Support Do you support Statamic? Yes, we support hosting environments that are compatible with Statamic CMS. Statamic is a flat-file CMS that requires a web server with PHP support, and our hosting plans provide a suitable environment to run Statamic effectively. We offer configurations and technical resources to help you deploy
Disabling Firewall How do I disable a firewall on my server? To disable a firewall on your server, follow these steps depending on the firewall application you are using: 1. Disabling Firewall on Linux (iptables/firewalld): For systems using iptables: Check the status of iptables: sudo systemctl status iptables Disable iptables temporarily: sudo systemctl stop iptables
Who controls name server access for my domain name? Nameserver access for your domain is typically managed by your domain provider or hosting provider. If your nameservers are hosted with your domain provider, please contact them for access or assistance in updating DNS records. For nameservers hosted with your hosting provider, you may reach out
How to know my ticket status in portal? If you’ve submitted a ticket through our portal, simply go to the Help Center on the left side panel and click on My Support Ticket to view the current status. What if I sent an email instead? No worries! You can still track your ticket status.
IPv6 Support in IP ServerOne Hosting and Servers Does IP ServerOne Support IPv6? Yes, IP ServerOne supports IPv6 across our hosting and server solutions. We recognize the importance of IPv6 in ensuring scalability and future-proofing your online presence. How Can I Enable IPv6 for My Services? To enable IPv6 for your hosting or server
How can I contact the Billing team? You can reach our Billing team through email at billing@ipserverone.com. Alternatively, you may submit a ticket to the Billing team through the Customer Portal and include your phone number if you would like to request a callback.