I forgot my User ID login detail for Customer Portal.

If you’ve forgotten your User ID for the Customer Portal, here’s what you can do:

1. Try the Forgot Password Option:
   • Click on the Forgot Password link on the login page.
   • Enter your email address.
   • If your email address is registered in our system, you’ll receive a password reset link.
2. Error Message:
   • If you see an error message stating that the account does not exist after inputting your email address, it means your email address is not registered with IP ServerOne.

Alternatively, you may contact us for further assistance by sending an email to cs@ipserverone.com.