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How to submit ticket through Customer Portal

Introduction Submitting a ticket through the IP ServerOne Customer Portal is a straightforward process designed to help you resolve any inquiries or issues related to your services. By following the steps in this guide, you can ensure that your ticket is submitted correctly, tracked efficiently, and addressed by our support team. This guide will walk

How to transfer out domain from IP ServerOne

Introduction If you want to transfer your domain from IPServerOne to another provider (reseller or registrar), you’ll need to follow a few simple steps, starting with getting the EPP code (also called the transfer authorization code). This code is necessary for a secure transfer and is required by your new provider. In this guide, we’ll

How to change whois details for your Top Level Domain (TLD’s) via registrar domain management portal (WEBNIC)

Introduction This guide provides a step-by-step walkthrough on how to update WHOIS information for various Top-Level Domains (TLDs), including .com, .net, .org, and country-code extensions. While this can be done via the IPServerOne customer portal (refer here), this guide specifically focuses on how to make changes through the Registrar Domain Management Portal (WEBNIC) and update

Adding and Removing Domains in Plesk 12.5

Introduction This guide is intended for users who have a hosting package that supports multiple domain names and want to manage additional domains using Plesk. It covers the steps for adding, registering, and removing domain names, including second-level domains like example.com and subdomains like blog.example.com. This article is suitable for both beginners and experienced users

How to Configure Domain-Level Spam Filtering via admin in SmarterMail

Introduction This guide explains how to configure domain-level spam filtering in SmarterMail, a popular email server for managing business communications. Domain-level spam filtering allows domain administrators to set up custom spam protection rules, ensuring that unwanted emails are effectively blocked or redirected. This guide is intended for domain administrators managing a SmarterMail server who wish

How to transfer domain to IP ServerOne

Introduction This guide explains how to transfer your domain to IPServerOne. To avoid service interruptions, start the transfer process at least 10 days before your domain expires. Steps for domain transfer: 1. Prepare for the Transfer Unlock the Domain: Log in to your current registrar’s account and unlock the domain (set the status to active).

FAQ: The domain name was previously managed under my web developer but now I want to manage the domain myself. How to change or transfer the ownership?

The domain name was previously managed under my web developer but now I want to manage the domain myself. How to change or transfer the domain ownership?   If your web developer managed the domain with IP ServerOne, you may ask them to initiate the domain name ownership transfer via IP ServerOne customer portal. Here