What GPU server options are currently available for purchase? We offer two types of GPU servers: Physical GPU Server and Virtual NovaGPU Server. Key Differences: Physical GPU Server: No built-in high availability or redundancy (unless two servers are subscribed). Data is stored locally without snapshot backup features. Virtual NovaGPU Server: Data is stored on SAN
Late payment charge To ensure timely payments and uninterrupted services, a late payment charge will apply to any overdue invoices. A 1.5% monthly fee will be imposed on the outstanding balance starting from the invoice due date until the payment is received in full. Example If your outstanding balance is RM1,000 and payment is
How can I find the pricing for Bare Metal Servers? Thank you for reaching out and for your interest in our services. You can view the pricing details on our dedicated webpage: https://www.ipserverone.com/bare-metal/. If you’d like to discuss your requirements further, you may choose the “Connect with Sales” option or share your contact details via
How can I request a proforma invoice for cloud credit point top-up to prepare payment? Cloud credit top-up can be done through the Customer Portal at https://portal.ipserverone.com. For step-by-step instructions, you may also refer to this guide: How to Top Up Points for Cloud Credit. If you require a proforma invoice to prepare your payment,
I want to pay using credit card but got a message saying there is a linked card. What should I do? If you see this error message, here’s how you can fix it: Check your account Check your payment method under My Account if there is any card saved or linked. If you
How to revoke SSL order? You can request to revoke (cancel) your SSL certificate under these conditions: Within 7 days from the date you received the SSL certificate from us, OR If there is a problem with the SSL certificate. To request a revoke, simply: Submit a support ticket through the Customer Portal, OR
What should I do if my vehicle number is not registered for my data center visit? You will need to resubmit your Data Center visitation request with the updated vehicle number through the Customer Portal. As visitation approval may take some time, we recommend that you plan your visit and submit the request at
Do you have a server to start with AI? Yes. To kickstart your AI journey, we recommend NovaGPU: GPU as a Service (GPUaaS), a cloud-based solution that gives you on-demand access to high-performance GPUs such as RTX 3090, RTX 4090, RTX 6000 Ada, and H200 NVL. With NovaGPU, you can develop, train, and scale small-to-mid-sized
Does IPServerOne provide a server that can host a Python script and PostgreSQL database for a public website? Yes. IPServerOne offers both Cloud VPS and Dedicated Servers, which are suitable for hosting Python applications together with a PostgreSQL database for public-facing websites. To choose the plan that best fits your requirements and to get accurate
Is it possible to link another domain (e.g., ab.com) to an existing domain (e.g., abc.com)? Yes, it is possible. You can link or point one domain to another by setting up domain redirection or aliasing. This ensures that when visitors enter ab.com, they will automatically be redirected to abc.com. The method depends on your setup: