Introduction This article explains how to enable a wildcard subdomain in DirectAdmin. A wildcard subdomain allows any subdomain (e.g., *.yourdomain.com.my) to point to the same server and serve the same content or application. This is useful for multi-tenant applications or dynamic subdomain setups. Prerequisites Access to DirectAdmin with administrative privileges DNS setup already configured
Why was my payment declined? Payments can be declined for various reasons, including insufficient funds, expired credit cards, or security restrictions. Please double-check that your payment information is correct and up to date. If the issue persists, contact your bank or financial institution for further assistance.
I’ve received / generated the renewal invoice proforma, but I can’t find it in the customer portal. It’s possible that the Proforma Invoice (PI) has become invalid. Proforma invoices typically have an expiration date, after which they are no longer valid. If you encounter this issue, we recommend submitting a ticket to Customer Support
Introduction In Direct Admin, users are accounts that hold the ownership of domains, email accounts, and other hosted services. Creating a new user account is a key task for administrators looking to delegate management responsibilities for specific domains or services. This guide is designed to help you efficiently create a new user account in Direct
Introduction: This knowledge-based article provides a comprehensive guide on modify or delete an FTP account within DirectAdmin. FTP accounts are essential for managing file transfers and access permissions on your web hosting server. With DirectAdmin’s user-friendly interface, making adjustments to FTP accounts becomes hassle-free. Prerequisites: Access to a DirectAdmin account. Basic understanding of file
Introduction This knowledge-based article guides you through the process of using the log viewer in DirectAdmin. Log viewers are crucial for monitoring your website’s traffic, understanding error messages, and keeping an eye on the server’s health. DirectAdmin, a popular web hosting control panel, provides an intuitive interface for accessing and analyzing these logs. Prerequisites Access
Introduction This knowledge-based article guides you through the process of using the log viewer in DirectAdmin. Log viewers are crucial for monitoring your website’s traffic, understanding error messages, and keeping an eye on the server’s health. DirectAdmin, a popular web hosting control panel, provides an intuitive interface for accessing and analyzing these logs. Prerequisites Access
Introduction DirectAdmin is a web hosting control panel that provides a user-friendly interface for server administration tasks, including file and directory permission management. File permissions in DirectAdmin determine who can access, modify, or execute files and directories on your web server. Properly configuring these permissions is essential for the security and functionality of your website.
How to check status of my SSL Certificate? You can verify the status of your SSL Certificate through this guide here.
What factors should I keep in mind when selecting a cloud backup service provider? Take into account the following aspects while deciding on a Cloud Backup service provider: Scope of Backup: Determine the extent of the backup service provided. Does it cover the infrastructure level only or does it extend to the application down