How much are the cPanel extended lifecycle support (ELS) fees? The ELS fees are based on cPanel’s official pricing, and IP ServerOne does not apply any additional markup. The fees vary by license type and are adjusted every six months. Below is the breakdown: 1. cPanel Solo Cloud (1 account) Aug 1 – Dec
Introduction When sending outbound emails, you may receive a bounce-back error indicating that the recipient address is invalid or not found. A typical example of this error is: Error: A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: SMTP
Introduction This article guides you through performing HTTP verification for Sectigo SSL certificates using the SSH command-line interface (CLI). This method is commonly used when email or DNS validation is not preferred or possible. We will provide you a .txt file with a specific name and content. Kindly upload the attached file to the following
FAQ: Why Can’t Some DNS Records Be Proxied? Why can’t I enable proxying (Cloudflare) for certain DNS records like MX, TXT, or NS? Not all record types support proxying. Records such as MX, TXT, and NS must remain DNS-only (grey cloud), as proxying these can break email or service delivery. Explanation: Some DNS record types
Introduction This guide is intended for IP ServerOne customers who wish to disable the auto-renewal feature for their services. Whether you’re planning to discontinue a service, switch to a different payment method, or simply prefer to manage renewals manually, turning off auto-recurring payments gives you greater control over your billing preferences. You can disable auto-renewal
Introduction Managing your services effectively is essential to avoid interruptions, especially for time-sensitive renewals. By enabling auto-renewal through the IP ServerOne Customer Portal, your services will remain active without requiring manual intervention. This guide will walk you through the simple steps to activate and manage auto-renewal for your services. Enabling auto-renewal ensures seamless payments, prevents
📘 Introduction Monitoring website visitors helps you understand your site’s traffic, including where your visitors come from, which pages they view, and how often they visit. If you’re using cPanel for your hosting, there are built-in tools such as Visitors, Awstats, and Webalizer that allow you to view this data directly. This guide will show
Introduction To check the firewall status and determine which ports are open or blocked on a Linux system, there are several tools and commands available. The specific method depends on the type of firewall installed and in use on your system. Knowing how to check the firewall status and port accessibility is crucial for managing
Introduction Login Keys in DirectAdmin allow you to generate secure API or user access tokens without needing to share your actual account password. These keys are useful for automation scripts, third-party integrations, and remote API requests, especially when operating in a secure environment. This guide will walk you through the process of creating a Login
Is Acorn Recovery included in all of your plans? Acorn Recovery is not included by default in all plans. Instead, it is available as an add-on service that can be integrated with selected IP ServerOne services, such as: NovaCloud Hosting Private Cloud Colocation Bare Metal Solution This service is ideal for businesses that need reliable