What should I do if I receive a DNS hosting termination notice? If you receive a DNS hosting termination notice, it means your DNS service is currently in suspended status due to insufficient Cloud Credit Points in your customer account. This notice serves as a reminder that the DNS hosting will be terminated if
Is your infrastructure certified for disaster recovery planning? Yes, our infrastructure is hosted in a Tier III-certified data center, which is built for high availability and supports disaster recovery. Tier III certification means the data center has N+1 redundancy and can undergo maintenance without affecting your services, helping to ensure your data stays safe and
Does your cloud server come with antivirus protection? Yes, antivirus protection is available for our cloud servers through F-Secure, offered as an optional add-on with additional charges. If you’re interested in learning more, please share your contact details via our chat form at https://www.ipserverone.com/contact-us-via-chat/. Our Sales Team will reach out to you shortly to provide
🛡️ How IP ServerOne Protects LinkMail from Phishing & Viruses 🔐 Multi-layered Email Security 1. Anti‑Spam & Anti‑Virus (via Proxmox Mail Gateway) We deploy a commercial-grade email gateway that implements a 5‑layer spam and malware filter, scanning every inbound message for suspicious content and attachments—including viruses—before delivery. 2. Sender Authentication with SPF & DKIM Incoming emails
📘 Introduction SSH keys offer a secure and passwordless method of accessing your server. DirectAdmin’s Evolution skin allows you to create SSH keys directly from the control panel. This article shows how to create and authorize SSH keys using the modern Evolution interface. 🛠️ Pre-requisites Ensure the following before proceeding: You can access DirectAdmin with
Introduction Microsoft Outlook offers the flexibility to control how frequently it sends and receives emails. This is particularly useful for users who manage multiple email accounts or require fine-tuned control over synchronization to optimize performance. This guide shows you how to configure Send/Receive settings, including scheduling automatic sends and downloads. Prerequisites Microsoft Outlook installed
Is DDoS protection included with NovaCloud? Yes, NovaCloud includes basic DDoS protection at no extra cost. This means if someone tries to overload your server with fake traffic (a DDoS attack), the system can handle up to 5 Gbps of that bad traffic to keep your services running smoothly. If you need stronger protection—for example,
How do I add an email to receive notifications from IP ServerOne? To add an email for notifications, you can delegate access to that user through the IP ServerOne Customer Portal. Here’s how: The primary user needs to log in to https://portal.ipserverone.com. Click your username (top-right) > My Account. Select Delegate Access. Enter the
Introduction This guide is designed for administrators and resellers managing user accounts in DirectAdmin. Editing a user package is necessary when you need to adjust account resource limits or permissions. This guide will walk you through the steps to modify an existing user package within DirectAdmin in Enhanced skin interface. Prerequisites Access to the
What is cPanel extended lifecycle support fee? The cPanel Extended Lifecycle Support (ELS) fee is a monthly charge applied when you’re using an outdated version of cPanel that has reached its end-of-life status but continues to receive limited security updates under cPanel’s ELS program. This fee helps cover the cost of maintaining extended support