Who Should I Contact to Purchase an Email Server? You can explore our email server options on our website at https://www.ipserverone.com/email-hosting/. For SmarterMail S1 Personal-Use Email Hosting: You can register directly via the customer portal at https://portal.ipserverone.com. Alternatively, contact us for further information. For Other Email Hosting Plans: Please reach out to our Sales team
I Forgot My Login ID for the Customer Portal. How Can I Retrieve It? Your login ID is the primary email address registered with us. If you’ve forgotten it, you can retrieve it by emailing cs@ipserverone.com for assistance. If verification cannot be completed, you may need to provide supporting documents, depending on whether the account
Can I Change the Registrant Name After Registering a Domain? Yes, you can update the registrant details after successfully registering a domain. If your domain is registered with IPServerOne, you can make the changes through the customer portal by following these steps: Log in to the IPServerOne Customer Portal. Go to My Services and select
What is VPS? A VPS (Virtual Private Server) is a hosting solution that offers users a virtualized server environment. It provides dedicated resources such as CPU, RAM, and storage, while being hosted on a shared physical server. VPS is ideal for users who need more control, flexibility, and performance compared to shared hosting. IPSERVERONE offers
I forgot my User ID login detail for Customer Portal. If you’ve forgotten your User ID for the Customer Portal, here’s what you can do: Try the Forgot Password Option: Click on the Forgot Password link on the login page. Enter your email address. If your email address is registered in our system, you’ll
What is the difference between transferring domain ownership and a registrar transfer? Transfer of Domain Ownership: This happens when the legal ownership of a domain is updated, but the domain remains with the same registrar. In this case, IP ServerOne is your registrar.Example: If your domain is currently managed under Account A (e.g., a representative
Logging into multiple email accounts We offer options for logging into your email via webmail or using POP/IMAP with email clients. Webmail typically do not support logging into multiple email accounts simultaneously. This means that if you try to access multiple accounts through a web interface, you’ll often need to log in and
What is the status of my request for an email hosting invoice? If you’ve requested an invoice for email hosting, whether it’s for a new service registration or a renewal, here’s how you can check the status: For New Email Hosting Services: If you’ve sent a request to register a new email hosting service,
Can I subscribe email hosting for more than a year? Yes, absolutely! If you’d like to subscribe to our email hosting for more than a year, we’re here to make the process as smooth as possible. Simply follow these steps: Visit our Email Hosting page to explore our available plans and quotas. Click on Contact
What are the IP ServerOne nameservers? Below are the details of our default nameserver: ns-1510.ipxcdn.com ns-2379.ipxcdn.com ns-3196.ipxcdn.com ns-4218.ipxcdn.com Important: These nameservers will only work if you have an active DNS hosting plan with IP ServerOne. Without a DNS hosting plan, these nameservers will not work, and your domain may not connect properly. If you’re unsure