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FAQ: How can IP ServerOne’s SmartHand service help me?

How can IP ServerOne’s SmartHand service help me? On-Site Support: If you co-locate with us and need assistance with your servers at our data center, our NOC team can perform troubleshooting, maintenance, or hardware replacements on-site. Additionally, if your service involves your data center or office, our technicians can visit to carry out tasks that

How to Manage Your Domain via the Customer Portal

Introduction Managing your domain settings is simple with the Customer Portal at https://portal.ipserverone.com. Follow these steps to update WHOIS information, modify name servers, renew your domain, or enable auto-renewal. Prerequisites: Before proceeding, ensure that you have an active account with access to the Customer Portal. Registered domain and active and have necessary permissions (referring to secondary user)

FAQ: Does Wildcard SSL Support Both IP Addresses and Domains?

Does Wildcard SSL Support Both IP Addresses and Domains? Wildcard SSL certificates are designed to secure multiple subdomains under a single domain. However, they do not support IP addresses. Wildcard SSL Coverage ✅ Supported: A wildcard SSL certificate can secure a primary domain and all its subdomains, such as: example.com *.example.com (e.g., mail.example.com, shop.example.com, blog.example.com)

FAQ: Linkmail Email Sending Limits

LinkMail Email Sending Limits At IP ServerOne, we implement email sending limits for our LinkMail services to ensure optimal performance, prevent spam, and maintain server reliability. These limits help protect our email infrastructure and ensure fair usage for all users. General Email Sending Limits Hourly Limit: Each email account can send up to 500 emails

FAQ: Email Setup

Email Setup FAQ Setting up your email correctly ensures smooth communication and security. Below are the essential details for configuring your email account on different mail clients. General Email Configuration Settings Username: Your email address (e.g., yourname@yourdomain.com) Password: Your email account password Incoming Mail Server (IMAP/POP): mail.yourdomain.com Outgoing Mail Server (SMTP): mail.yourdomain.com Encryption Method: SSL/TLS

FAQ: What are the key features of NovaVault?

What are the key features of NovaVault?   Data Protection: NovaVault offers dual-tier snapshots for robust data protection, with local backups and automated hourly, daily, and weekly snapshots stored on immutable SAN storage to safeguard against data loss and ransomware. Managed service: NovaVault, fully managed by IP ServerOne, eliminates on-premises hardware, reducing costs and simplifying

FAQ: What types of SSL certificates does IP ServerOne offer?

What types of SSL certificates does IP ServerOne offer?   At IP ServerOne, we provide a range of SSL certificates, that are tailored to meet your security needs, including: Single Hostname SSL  Wildcard SSL (covers unlimited subdomains) Organization Validated (OV) SSL Extended Validation (EV) SSL With these certificates, you get the highest level of encryption

FAQ: Why choose IP ServerOne for colocation?

Why choose IP ServerOne for colocation? Colocate with IP ServerOne and safeguard your data, servers, and IT infrastructure in our Tier III-certified, carrier-neutral data center in Malaysia. We offer flexible colocation options, from 1U to 42U racks and private cages for businesses requiring dedicated space and strict compliance. Benefit from 24/7 NOC support for troubleshooting,