Introduction When sending outbound emails, you may encounter an error message indicating that the email size exceeds the allowed limits. A typical example of this error is: Error: A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: SMTP error
Introduction SmarterMail is a powerful and feature-rich mail server platform designed for businesses, hosting providers, and domain administrators seeking an efficient and secure email management solution. One of its key capabilities is the built-in reporting system, which offers detailed insights into domain-level email activity. These reports help administrators monitor usage trends, identify anomalies, and make
How to apply if I want to create a server more than 1TB data storage? Currently, our maximum volume size is limited to 1000GB (1TB). If you wish to create a server with this storage capacity, you can do so directly through our Customer Portal. Simply log in, configure your instance, and select up to
Where can I purchase a Plesk license? If you’re planning to use Plesk, feel free to explore and purchase a license from their official site: Click here for more information about Plesk License Please note: As the license is purchased directly from Plesk, installation and ongoing support are not provided by IP ServerOne. For any
Please suggest a suitable storage to run the golfing system As IP ServerOne is an infrastructure provider, our expertise lies in delivering reliable cloud and server solutions. Since we are not directly familiar with the specific requirements of golfing systems, we’re unable to recommend a storage option. However, if you are interested to know more
Can I visit your Data Center? To maintain the highest level of security, we currently do not offer public tours of our data center. However, if you are one of our colocation customers, you are welcome to submit a visitation request anytime you need to install or remove equipment (at least 24 hours before requested
Introduction The webmail search function may experience an error that causes it to malfunction, preventing certain email accounts from successfully searching through their emails. When this happens, users may see an error message such as: Error : Server Error (OK) Prerequisites You have root access to your cPanel server. You can connect via SSH
Introduction Setting the correct PHP timezone is important to ensure that server-side processes—such as log timestamps, cron jobs, and time-based functions—operate according to your local time. In cPanel, this can be done easily using the MultiPHP INI Editor. Prerequisites Access to cPanel: Ensure you have a valid cPanel account with login credentials. Basic cPanel Knowledge:
How to cancel one of my Linkmail email account? If you no longer use a specific email account, you can remove it through your SmarterMail administrator account. Please refer to this guide for instructions: How to remove email account in Smartermail. Important:If you are subscribed to Linkmail S1, which charges per user account, and
Why is bandwidth charged by hour/GiB? NovaCloud uses a pay-as-you-go model, which means you’re only charged based on what you actually use. Bandwidth is calculated per hour and per GiB (gigabyte) to ensure transparent billing. This usage-based approach gives you more control over your costs, especially if your bandwidth needs vary over time. If you