How to request approval for an urgent visitation? For urgency of visitation, you are still required to submit the visitation request in IP ServerOne Customer Portal and ensuring that all details are correct. After submitting your request, create a support ticket to Technical Support or send an email to support@ipserverone.com to request expedited approval
Rebuild in NovaCloud Instance What does “Rebuild” mean under NovaCloud Instance? Rebuilding a NovaCloud Instance refers to the process of replacing the current operating system (OS) or configuration of the instance with a fresh installation. This action is typically performed when you need to: Reset the instance back to its original state. Install a different
Why does the service period for SSL differ between the proforma invoice and the tax invoice? The difference in the service period between the Proforma Invoice and the Tax Invoice occurs because the Proforma Invoice reflects the intended purchase period at the time of placing the order, whereas the Tax Invoice is generated based
How can I delete my account profile from IP ServerOne? IP ServerOne Customer Portal currently does not support account deletion as a feature. If you would like to request account deletion, you can reach out to us by submitting a ticket through the Customer Portal or emailing our Customer Support team at cs@ipserverone.com.
How do I disable/remove WHOIs privacy protection for my domain? If your domain ends with .COM, .NET, .ORG, .ASIA, .CC, .ME, or other extensions (excluding .MY), you can request to disable WHOIS privacy protection by submitting a ticket to our Customer Support team in Customer Portal or emailing us at cs@ipserverone.com. For domains ending
How to Add an IP Address in DirectAdmin Steps to Add an IP Address in DirectAdmin: Log in to DirectAdmin Control Panel Use your DirectAdmin admin login credentials to access the control panel. Navigate to the IP Management Section – On the main dashboard, look for the Admin Tools section. – Click on IP Management.
Introduction A records are essential DNS entries that map domain names to specific IP addresses, ensuring that users can access your website or application seamlessly. These records should always point to a valid IPv4 address, such as 192.168.1.1. In this guide, we will walk you through the process of updating the A record for yourdomain.com,
Introduction DirectAdmin offers an efficient way to track email activity on your server through access to Exim SMTP email logs. These logs provide valuable insights into sent and received emails, making it easier to detect errors and resolve email delivery issues. This feature is exclusively available in User Mode, ensuring only the owner of a
Introduction This guide is tailored for system administrators and users managing email services via the DirectAdmin control panel. It offers detailed, step-by-step instructions for creating email accounts and resolving common setup and security challenges. Whether for personal or organizational use, this guide serves as a reliable reference when setting up new email accounts for your
Introduction This guide is tailored for users of the DirectAdmin control panel with the Evolution Skin, providing step-by-step instructions to reset their database password. Whether you’ve forgotten your credentials or need them for troubleshooting or website migration, this guide ensures you can easily access and update your MySQL database password in the Evolution Skin interface.