How to request upgrade storage and bandwidth? If you’re using the NovaCloud platform via the portal, you can easily upgrade your storage at any time. Just make sure you have enough Cloud Points in your account to proceed with the upgrade. If your Cloud Points are not sufficient, you may refer to the detailed instructions
How to cancel one of my Linkmail email account? If you no longer use a specific email account, you can remove it through your SmarterMail administrator account. Please refer to this guide for instructions: How to remove email account in Smartermail. Important:If you are subscribed to Linkmail S1, which charges per user account, and
Why is bandwidth charged by hour/GiB? NovaCloud uses a pay-as-you-go model, which means you’re only charged based on what you actually use. Bandwidth is calculated per hour and per GiB (gigabyte) to ensure transparent billing. This usage-based approach gives you more control over your costs, especially if your bandwidth needs vary over time. If you
Terraform for NovaCloud Terraform is not supported on NovaCloud, as our API is currently not publicly accessible.
Where can I find the terms that state all data is protected in the cloud? With NovaCloud, your data is automatically safeguarded through a multi-tier backup system designed to ensure reliability and peace of mind: Hourly backups: Kept for the last 15 hours Daily backups: Kept for the last 7 days Weekly backups: Kept for
How are your notable clients for NovaCloud? NovaCloud is trusted by clients across a wide range of industries. Our customers include organizations in education, retail, healthcare, and software development, among others. Each sector benefits from the flexibility, performance, and reliability NovaCloud is known for. We are proud to support both growing businesses and established institutions
Introduction AnyDesk is a lightweight and secure remote desktop application used for remote support, access, and collaboration. This guide walks you through the process of downloading, installing, and setting up AnyDesk on a Windows computer. Prerequisites A Windows-based system (Windows 7, 8, 10, or 11) Administrator rights on the system An internet connection Step-by-Step Guide
Introduction In Windows Server environments, user accounts may become locked due to repeated failed login attempts or due to security policies that protect against unauthorized access. This guide provides step-by-step instructions to help you unlock both local and domain user accounts on a Windows Server. Below is an example of an error message that appears
Introduction Hotlink protection is a feature that prevents external websites from directly linking to files on your server, such as images, videos, and documents. This helps protect your server’s bandwidth and keeps your content safe from unauthorized use. If hotlinking is not restricted, other websites can embed your files using your hosting resources, slowing down
Introduction Autoresponders in cPanel allow you to automatically reply to incoming emails with a predefined message. This is especially useful when you’re on vacation, out of the office, or need to send consistent follow-ups. Setting up an autoresponder ensures timely communication and enhances your email professionalism. This guide will walk you through the step-by-step process