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How to transfer domain to IP ServerOne

Introduction This guide explains how to transfer your domain to IPServerOne. To avoid service interruptions, start the transfer process at least 10 days before your domain expires. Steps for domain transfer: 1. Prepare for the Transfer Unlock the Domain: Log in to your current registrar’s account and unlock the domain (set the status to active).

FAQ on NovaCloud Calculator

FAQ on NovaCloud Calculator   Will the NovaCloud calculator show in foreign currencies and points value? Yes. Effective 20th August 2024, the NovaCloud calculator will allow you to view the estimated costs in your preferred currency and points value.

FAQ on Multi-currency in Portal

FAQ on Multi-currency in Portal   What is the new multi-currency feature? The new multi-currency feature, effective 20th August 2024, allows you to manage your account and transactions in foreign currencies, providing greater flexibility and convenience.     Who can manage the currency settings for my account? The primary user and manager role will be

FAQ: Point System for NovaCloud Platform

FAQ on Point System for NovaCloud Platform   What is the new point system? Introducing IPSERVERONE’s new points system designed for transactions within our cloud self-service portal effective 20th August 2024. Your points can be used for the usual actions like purchasing services under our NovaCloud platform.     How do I purchase/ top-up points?

How to change the currency in the Customer Portal

Introduction Our customer portal now features an exciting enhancement for our international customers: the ability to select their preferred currency based on their registered country address. You can choose between Malaysian Ringgit (MYR), Singapore Dollars (SGD), or US Dollars (USD). This update feature provides greater flexibility in managing your payments and transactions. Prerequisite: Your current

FAQ: Email Service Down ?

Email Service Downtime   Q1: Why is my email service down? A1: There can be several reasons why your email service is down, including server maintenance, unexpected technical issues, network problems, or issues with your email provider.   Q2: How long will the email service be down? A2: The duration of the downtime depends on

ABOUT IP SERVERONE

IP ServerOne: Your Trusted Managed Cloud Provider​ Discover the warmth and personalized care of our managed cloud services and let us show you how “We Host Better.” IP ServerOne is a leading managed cloud service provider in Malaysia with a regional presence. Since 2003 (incorporated in 2007), we have been committed to delivering seamless hosting

How to Create NovaCloud Snapshot in portal

Introduction Creating a snapshot for Cloud in our customer portal is an essential task for maintaining backups of your data. Snapshots capture the state of your volumes at a specific point in time, allowing you to restore your system to that state if needed. This guide will walk you through the process step-by-step, ensuring you

How to update or changing nameserver for a domain via customer portal

Introduction Managing domain nameservers is a fundamental part of controlling how internet traffic reaches your website, ensuring users can reliably access your online content. Nameservers hold DNS records that map your domain to an IP address, directing users to the correct server. With the IP ServerOne customer portal, updating or changing nameservers has been simplified,

Transitioning from CentOS 7 to RHEL 8-Compatible Distributions Using Elevate (cPanel)

Introduction This guide details the steps required to upgrade a CentOS 7 system to another RHEL-based operating system, such as AlmaLinux 8, using the Elevate upgrade script. The process involves updating the system, ensuring sufficient disk space, running pre-upgrade checks, and finally performing the upgrade. Important Note: This article applies specifically to subscription-based cloud servers.