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How to change Company Name in Customer Portal
Introduction
This feature is designed to keep your account information up-to-date and accurate. Whether you’ve undergone a rebranding or simply need to correct a typo, changing your company name is a simple process. Follow these steps to make the change swiftly and efficiently.
Step-by-Step Guide
In IPServerOne Customer Portal, customers are allowed to change their company name from their respective portal account.
1. First, login to IPServerOne Customer Portal.
2. Once logged in, you may click on your username on top right and drop-down to click on My Account.
3. On this page, continue to scroll to the bottom. Here you will find the Business Details column.
4. To change your Business/Company Name, click on the pen icon, highlighted in the red box.
5. Proceed to change your company name and save by clicking the green tick.
6. Next, a pop up will appear. This pop up serves as a reminder to clear any pending payment or to cancel any proforma invoices with IPServerOne, in order to change to a new company name.
By clicking Okay, your company name will change immediately if there are no incomplete invoices detected.
7. if business name change is unsuccessful, kindly contact our Billing department (billing@ipserverone.com) to check on any record of proforma invoices and further assistance.
Conclusion
Updating your company name in the IPServerOne Customer Portal is a straightforward process designed for your convenience. Remember, keeping your account details current is crucial for smooth operations and communication. If you encounter any issues or have any questions during this process, our team is always ready to assist you. Thank you for choosing IPServerOne!