Is there any scheduled maintenance? IP ServerOne performs scheduled maintenance occasionally to keep our services secure, stable, and running smoothly. Scheduled maintenance may include updates, upgrades, or preventive work on infrastructure that could impact access to services. For planned maintenance that may affect your services, we will provide advance notice via email to your
Do you provide n8n as a service? IP ServerOne does not directly provide n8n as a hosted or managed service in our product offerings. However, you can still run n8n on your own server or cloud instance hosted with IP ServerOne. For example: Deploy a NovaCloud server or Bare Metal server and install n8n
Does IP ServerOne offer WP Rocket? WP Rocket is a premium WordPress caching and performance optimization plugin that helps improve website loading speed by enabling features such as page caching, file minification, lazy loading, and database optimization. The plugin must be purchased directly from the WP Rocket provider. IP ServerOne does not provide WP Rocket
How do I purchase an IP Link? To assist you accurately, we would first need to clarify the type of IP Link you are referring to, as different services may fall under this term (for example, dedicated connectivity, inter-site link, or other network-related services). Once we understand the specific IP Link service you intend
Can I lease an IP address? IP addresses are provided only to customers who subscribe to a hosting server with IP ServerOne. We do not offer IP addresses as a standalone service for rental or lease. If you are interested in subscribing to one of our hosting servers and require additional IP addresses as
Why is Google Chrome not updating on my device? Google Chrome may fail to update due to outdated OS versions, unstable internet connections, limited storage, or disabled auto-update settings. For customers accessing IP ServerOne services, an outdated Chrome browser can cause display issues or prevent certain portal features from loading correctly. Ensure your device
Any WhatsApp numbers that I can contact? WhatsApp is not our official communication channel. For any inquiries or assistance, please contact our general line at 03-2026 1688, our support will be available at any time to assist you. Alternatively, for urgent technical issues, you may also contact us via email at support@ipserverone.com or submit
How to upgrade the server? Upgrading your server depends on the type of service you are using. If you are using a Nova Cloud server, you can conveniently perform the upgrade through our Customer Portal. After logging in, simply follow the step-by-step instructions provided in this guide: How to Resize Cloud Instance, which explains
Do you provide a test server? If you’re interested in exploring and evaluating our cloud server capabilities, you can start with our Nova Cloud service. It is a prepaid platform that allows users to test and experience our cloud infrastructure by topping up a minimum of 50 points. This gives you the flexibility to
Where is your company located? IP ServeOne’s office is located at: IP ServerOne Solutions Sdn Bhd Unit 21-03, Level 21, IMAZIUM, No. 8, Jalan SS 21/37, Damansara Uptown, 47400 Petaling Jaya, Selangor Darul Ehsan.