SSL certificate new validity period The validity period for SSL/TLS certificates has changed due to updated industry standards set by major Certificate Authorities (CAs) and web browser vendors. This change applies to all SSL providers globally, including IP ServerOne. It is driven by efforts to strengthen overall internet security, reduce the risk of compromised
How can I request an SSL certificate link along with the activation code and PIN for my domain? To generate the SSL certificate link and provide the activation code and PIN, you will need to have an active SSL subscription. If you don’t have SSL certificate yet, please purchase one from us. If your SSL
How to revoke SSL order? You can request to revoke (cancel) your SSL certificate under these conditions: Within 7 days from the date you received the SSL certificate from us, OR If there is a problem with the SSL certificate. To request a revoke, simply: Submit a support ticket through the Customer Portal, OR
FAQ: Can I migrate my existing SSL to the another server? Yes, an SSL certificate can be used on different servers as long as it secures the same domain name for which it was originally issued. You can check with : openssl x509 -in your_cert.crt -noout -text | grep -A1 “Subject Alternative Name” Note :
Using Your Own SSL Certificate with NovaCloud Can I use my own SSL certificate for the Nova Cloud plan? Yes, you can use your own SSL certificate with the Nova Cloud hosting plan from IP ServerOne. While our hosting plans do include the option for free SSL via Let’s Encrypt, customers who prefer to use
I have purchased a new SSL certificate but have not received any email from IP ServerOne. After purchasing an SSL certificate, you should receive a payment confirmation within a few minutes. If the SSL certificate was purchased with installation service, our technical team will notify you via email once the installation is completed. If
When Will I Receive My Renewed SSL Certificate? Once your SSL certificate renewal has been processed and validated, you will typically receive the renewed SSL certificate within 24 to 48 hours. What Happens After Renewal? If your SSL is auto-renewed (common for managed services), our system will automatically install the renewed SSL on your server.
How Can I Get the Latest Installed Certificate for My Wildcard SSL? To retrieve the latest installed certificate for your Wildcard SSL across different environments, follow these steps based on your server type: DirectAdmin, cPanel, Linux, or Windows Server. Retrieving the Latest Wildcard SSL Certificate in DirectAdmin Log into DirectAdmin: Access your DirectAdmin control panel.
What is Positive SSL single? Positive SSL Single is an SSL certificate designed to secure either a single domain (e.g., domain.com) or a single subdomain (e.g., shop.domain.com). It provides essential encryption, ensuring secure connections for your website or subdomain.
Does Wildcard SSL Support Both IP Addresses and Domains? Wildcard SSL certificates are designed to secure multiple subdomains under a single domain. However, they do not support IP addresses. Wildcard SSL Coverage ✅ Supported: A wildcard SSL certificate can secure a primary domain and all its subdomains, such as: example.com *.example.com (e.g., mail.example.com, shop.example.com, blog.example.com)